Finding a job and applying

How do I search for a job?
You can search for jobs by selecting your preferred Brisbane City Council division, location, industry, or work arrangements (casual, part-time etc), or, to browse through all the current job vacancies in Brisbane City Council, leave the search criteria blank and click 'Search'.

If you can’t find a job that interests you right now, you can register your interest in future employment with Council so that our Recruitment team can match you to vacant roles as they come up.

You can also register for job alerts, specifying the type of job you are looking for. Once a job comes up that matches your interests, you will receive an automated email message, advising you of the job details.

How do I apply for a job?
To apply, it's simply a matter of finding a suitable job and following the link. This will open the application form for you to complete and submit online. For assistance with your writing your application and information regarding the recruitment process go to Application help.

If you're unable to finish the application, you can save it and complete it at a later date.

Can I apply for more than one job at a time?
Absolutely, there are no limits on the number of jobs you can apply for. You can keep track of your applications and their progress via your profile screen.

How will I receive a response on my application?
You will receive an automated email when your application or registration of interest is received and ongoing notifications informing you of the status of your application. We will attempt to contact you by telephone to arrange any interviews. If we are unable to contact you by phone we may try to contact you via email. 

What happens when I register my interest?
When you register your interest in working for Council you become part of Brisbane's City Council's Talent Pool. Our Recruitment team regularly searches the Talent Pool to match candidate skills with new and anticipated vacancies. If your skills and/or qualifications are in demand, you are likely to receive a call from one of our recruiters to discuss your interest and job opportunities in more detail. After obtaining your permission, they may forward your details to managers who are looking for people with your skills. If you are keen to work with Council, please keep your details up-to-date, check the job board and/or register for job alerts.

Can I post/fax you a copy of my application?
The fastest and most efficient way for you to submit an application is via our web-based system. This saves time in application processing and allows us to quickly and accurately match your skills and experience to other suitable positions. You can still apply via fax or mail. However, you are encouraged to try applying online. Public libraries, schools and Internet cafes are some options to consider (many are free) if you do not have Internet access at home.

I have already applied for this position manually, do I need to re-apply online?
No. However, if you apply online initially you will have the benefit of receiving instant email notifications and being able to track the progress of your application.

How can I see which jobs I have applied for?
When you log in to your account, you will see any positions you have applied for listed on your 'Home' page under 'Submitted job applications'. This will outline the title of the job, the date submitted and an option to view your application.

My profile is saying I have an incomplete job application. What should I do?
Job applications are incomplete when the mandatory fields (marked with an asterisk *) are not completed. When you log in to your account, you can select 'Complete application'.

With job alerts can I choose more than one work type, location or category?
Yes, you can select multiple work types, location or categories by holding down the ‘Ctrl’ key when selecting your desired choices.

Your details and privacy

Who will see my application or registration of interest? Is it confidential?
Yes. Your application or registration of interest will be treated with utmost respect and confidentiality. Initially, the only person(s) to see your details will be members of our recruitment team, the hiring manager and the selection panel members involved in the role(s) you have applied for.

A member of the recruitment team will contact you to obtain your permission before nominating you for any other roles that you may be matched to through our Talent Pool.

We will only retain your personal information and contact you again if you give us permission to do so.

Are my personal details safe?
All details entered into the system are confidential and cannot be accessed by unauthorised people.  All Council employees commit to protection of personal information through Council’s Code of Conduct.

How do I update my personal details?
At any time, you can update your personal details and resume simply by signing into your profile screen. This also allows you to view your previous applications.

Technical assistance for on-line submissions

How do I change my password?
You can change your password in your profile screen. If you have forgotten your password, simply follow the instructions on the sign-in screen.

What if I don’t have an email address?
If you don't have an email address, you can get a free one through ourbrisbane.com, Hotmail or Yahoo. If you have a Council email address but you don't want to use it, you can use your own personal email address.

I have completed the online application form and pressed 'Submit', but when I return I only have an option to 'Edit Profile' and 'Update' my resume. Why is this?
Once you've submitted your application online, you can only amend your personal details and update some profile information. You can amend your resume by attaching a new file.

I filled out an application form, but did not get a confirmation of application. How can I find out if it submitted?
When you submit your application, a confirmation screen will appear. Log in to your account and check your application status. It will read 'Incomplete' if not submitted correctly.

I am trying to create a login by entering my email address, but the system is telling me an account has already been found with this email address. What should I do?
If you get this message it means that the email address is already present within our database. If you have created a previous account with Council, but cannot remember your password, select 'Forgotten your Password' to log in again.

Any other questions

If you have any more questions, email Council or phone 07 3403 8888.