Pensioner remissions

Pensioners are entitled to a discount on the rates account for their principal place of residence.

There are two types of pensioner remissions available: 

Maximum remissions (Valid from 1 July 2013)

Maximum remissions are available to people on a full pension. Under this scheme:

  • the state government grants a 20% remission on rates up to a maximum of $50 per quarter ($200 per year) plus 20% of the fire levy, and
  • Council grants a 40% remission on rates up to a maximum of $217 per quarter ($868 per year)

Part remissions (Valid from 1 July 2013)

Part remissions are available to people on an allowance/benefit or a part pension. Under this scheme:

  • the state government grants a 20% remission on rates up to a maximum of $50 per quarter ($200 per year) plus 20% of the fire levy, and
  • Council grants a 20% remission on rates up to a maximum of $101 per quarter ($404 per year)

Eligibility

To be eligible for either of the pensioner remissions, you must live on the property permanently and have one of the following:

  • a current Centrelink Queensland Pensioner Concession card
  • a Veterans' Affairs Gold card
  • a Veterans' Affairs Pensioner Concession card

The cards that do not qualify for a remission are Seniors cards, Health Care cards, Health Benefit cards and Repatriation Health cards for specific conditions.

Remissions can only be granted on one property per quarter.

Maximum remission eligibility

You may be eligible for a maximum remission on your rates if you receive the:

  • Age pension
  • Carer payment
  • Disability Support pension
  • Wife pension
  • Widow pension
  • Parenting Payment Single and Service pension
  • War Widow/Widower pensions with full Income Support Supplement
  • Veterans' Affairs' Disability/TPI/EDA pension (conditions apply)

Partial remission eligibility

You may be eligible for a partial remission on your rates if you receive a:

  • part pension (of any kind)
  • a government allowance/benefit
  • War Widow/War Widower pension with less than full or no Income Support Supplement
  • Disability/TPI/EDA pension

You may also be eligible:

  • if you are a World War II veteran aged 70 years or over with qualifying service from that conflict

How to apply

Centrelink and Department of Veteran Affairs pensioners can apply for rates remissions, including state government subsidy, phone Council on 07 3403 8888. You will need your pensioner concession card.

Alternatively, Centrelink and Department of Veterans Affairs pensioners can apply in person by visiting Council, or at any Ward Office.

Proof of pension/allowance must be produced at the time of application.

If you are applying for a maximum or partial rebate on your rates, you must include:

  • your Queensland Entitlement card
  • a copy of your rates notice (if possible)
  • proof of pension received (concession eligibility letter from Centrelink Queensland or Department of Veterans' Affairs)

If the property is under joint names, all applicants who are in receipt of a pension must produce the required information. For example, two owners on a pension must both produce pension cards and proof of payment. However, if only one owner is on a pension and the other owner is listed on their Pensioner Concession Card as their partner, then they may be entitled to additional remission for their share of the property.

If a joint owner dies, the remaining owner must reapply for the discount and provide a death certificate.

In the case of life tenancy, the applicant must provide:

  • a certified copy of the will, stating the applicant is a life tenant and responsible for paying the rates
  • a court order – supreme/family and death certificate
  • Queensland Entitlement card
  • a copy of the rates notice (if possible)
  • proof of pension received (concession eligibility letter from Centrelink, and/or Department of Veterans' Affairs with the relevant pension card)

If you are applying for discount and are a tenant of a caravan park, retirement or mobile village, you need to provide:

  • Queensland Entitlement card
  • proof of pension received (concession eligibility letter from Centrelink Queensland or Department of Veterans' Affairs)

Make sure you record the unit or site number in the village or caravan park on your application.

If your application is successful, your rate of rebate will begin from the first day of the next rating quarter. It is your responsibility to notify Council if your pension changes.

Accounts in arrears

If a pensioner's rates account goes into arrears by $30 or more, Council will remove its component of the remission. When the arrears are paid in full, the remission will be automatically reinstated from the following quarter.

The state government component of the remission will continue even if the rates account is in arrears.

A pensioner whose rates account is in arrears will have their Council remission reinstated if they agree to a payment plan to repay their arrears within a reasonable time frame. If the regular repayment of rates does not occur, Council remission will be removed for the next rates account period.

Centrelink pensioners can apply for rates remissions, including state government subsidy, phone Council on 07 3403 8888. You will need your pensioner concession card.

Alternatively, Centrelink and Department of Veterans Affairs pensioners can apply in person by visiting Council, or at any Ward Office.