Brisbane City Council offers a variety of payment options for your rate account. Find the most convenient option for you, whether you prefer online, over the phone or in person.
You can also authorise someone to transact on your rate account on your behalf or make recurring credit card payments to your account.
You can pay your rates online:
BPAY is a payment option available via online and phone banking. You must contact your bank to set up BPAY. The minimum payment amount is $10 and a surcharge applies for rates payments made by credit card.
BPAY View enables you to receive your rate account online.
For paying your rates, the biller code is 78550.
With your permission, Rates Assist allows your bank to transfer agreed amounts to Council for payment. To use Rates Assist you need to:
Alternatively, you can apply by completing the hard copy form. You can also get an application form by:
There are several payment options for Rates Assist users:
Use options one or two to receive your discount on every bill.
To cancel Rates Assist, contact Council.
Phone pay is used to pay rate accounts with Visa or MasterCard. You will receive a transaction number for your records. The minimum payment amount is $10 and a surcharge applies for rates payments made by credit card.
To use phone pay call 1300 309 311 and follow the prompts. You will need to have your:
By using your rate account or payment card, you can pay rates at Australia Post by:
Visit Australia Post to find your closest post office.
To pay your rates by mail, send the bottom section of the rates statement with a cheque or money order to:
Brisbane City Council
GPO Box 1090
Brisbane Qld 4001
To get your discount, Council needs to receive payment on or before the due date. Allow time for mail delivery and processing.
Visit Council to pay your rate account by:
Council accepts Visa and MasterCard, however, a surcharge applies.
You can complete the Rate Account Authority online form to:
Alternatively, you can apply by completing the hard copy form.
A Rate Account Authority is not required for real estate managers, managers or property/building managers who currently have or will have the rate account sent to them. To have the rate account sent care-of another party requires a change of address.