Frequently asked questions about working at Council

Happy workers with thumbs upTo apply to work for Brisbane City Council, either:

  • search and apply for a specific job online or
  • register for a ‘job alert’. You will then receive an email when a job matching your skills/interests becomes available.

Finding jobs and application process

How do I search for a job?

You can search for jobs by selecting your preferred Council division, location, industry, or work arrangements (casual, part-time etc.). If you want to browse through all the current job vacancies in Brisbane City Council, leave the search criteria blank.

You can also register for 'job alerts', specifying the type of job you are looking for. Once a job comes up that matches your interests, you will receive an automated email message, advising you of the job details.

How do I apply for a job?

To apply, it's simply a matter of finding a suitable job and following the link. This will open the application form for you to complete and submit online. For help writing your application and for information about the recruitment process, go to Application tips.

If you're unable to finish the application, you can save it and complete it later.

I have a disability that requires an adjustment to the recruitment process. Can Council accommodate my needs?

Council has an award winning reasonable adjustment policy and we will endeavour to provide all necessary support to ensure that people with disabilities are not disadvantaged in the recruitment process.

If you require an adjustment to the recruitment process, identify yourself as a person with a disability in your application and indicate what type of reasonable adjustment you require. Alternately you can contact the recruitment officer responsible for the position for which you are applying and specify your requirements.

How will I be supported in Council?

Council has a zero tolerance to any negative behaviour of a discriminatory or harassing nature and takes these matters very seriously. Council will not tolerate any unwelcome behaviour of a sexual, discriminatory or offensive nature towards any individual or group of employees, regardless of their gender, age, cultural or linguistic background, sexual orientation or other attributes.

Council works hard to ensure that the workforce is made up of a true representation of the diverse population of Brisbane residents and we value cultural and physical diversity.

Can I apply for more than one job at a time?

Absolutely, there are no limits on the number of jobs you can apply for. You can keep track of your applications and check their progress via your profile screen.

How will I receive a response on my application?

You will receive an automated email when your application or registration of interest is received and ongoing notifications informing you of the status of your application. These notifications may be filtered by your email provider into a ‘Junk folder’ – be sure to check this after you have applied for a position and add the notification email address to your safe list. We will attempt to contact you by telephone to arrange any interviews. If we are unable to contact you by phone, we may try to contact you via email.

Can I post/fax you a copy of my application?

The fastest and most efficient way for you to submit an application is via our web-based system. This saves time in application processing and allows us to quickly and accurately match your skills and experience to other suitable positions. You can still apply via fax or mail. However, you are encouraged to try applying online. Public libraries, schools and Internet cafes are some options to consider (many are free) if you do not have Internet access at home.

I have already applied for this position manually. Do I need to re-apply online?

No. However, if you apply online initially you will have the benefit of receiving instant email notifications and being able to track the progress of your application.

How can I see which jobs I have applied for?

When you log in to your account, you will see any positions you have applied for listed on your 'Home' page under 'Submitted job applications'. This will outline the title of the job, the date submitted and an option to view your application.

My profile is saying I have an incomplete job application. What should I do?

Job applications are incomplete when the mandatory fields (marked with an asterisk *) are not completed. When you log in to your account, you can select 'Complete application'.

With 'job alerts' can I choose more than one work type, location or category?

Yes, you can select multiple work types, location or categories by holding down the ‘Ctrl’ key when selecting your desired choices.

Personal details and privacy

Who will see my application? Is it confidential?

Your application will be treated with utmost respect and confidentiality. Initially, the only person(s) to see your details will be members of our recruitment team, the hiring manager and the selection panel members involved in the role(s) you have applied for.

We will only retain your personal information and contact you again if you give us permission to do so.

All details entered into the system are confidential and cannot be accessed by unauthorised people.  All Council employees commit to protection of personal information through Council’s Code of Conduct.

At any time, you can update your personal details and resume simply by signing into your profile screen. This also allows you to view your previous applications.

Why does Council ask about my affiliation with an equal employment opportunity group? Will this information influence the selection process?

Council asks whether you identify with any of the equal employment opportunity groups so that we may track how well we are doing in promoting Council as a potential employer with diverse communities, and to analyse the equity of the recruitment process. The information also assists us in providing reasonable adjustment support to applicants with disabilities.

The information you provide is treated confidentially and will not influence the selection process or the selection outcomes.