eLodgement

eLodgement involves lodging a development application via email. It is quicker, more convenient and better for the environment than lodging your application over-the-counter.

Lodging an application by email is best suited to development experts as the files must be saved in a certain format for processing.

Brisbane City Council is now accepting the following application types via email:

Applications can be lodged via email at any time and will be assessed by Council electronically.

Read about the electronic file requirements and additional guidelines before preparing your application.

Applicants who have already lodged a paper based application can opt to work electronically during the assessment process. All correspondence in relation to the application will be sent via email, unless a mailed or faxed copy is requested.

Electronic payment (BPAY)

BPAY is the preferred method of paying application fees.

Council can accept BPAY up to $100,000 and will also accept payments from a credit card account up to $10,000. Your financial institution may set BPAY payment limits which could be negotiated.

Upon payment, Council will email a PDF tax invoice to you. If you are paying on behalf of a customer, you can nominate who the receipt should be issued to.

You will need to email your BPAY receipt number to Council once you receive it from your financial institution. Council can start processing your application when the receipt number is received.

Help with eLodgement

To assist you with the eLodgement process, Council provides one-on-one help sessions.

The sessions will cover all aspects of the process including:

  • how to lodge your development application by email
  • preparing your electronic application
  • the electronic application process
  • BPAY
  • other business considerations

The one-on-one help sessions run for one hour and will assist with the requirements for lodging all application types electronically. To book a session, phone Council’s Application Support Team on 07 3403 4780 or email the Application Support Team.

Useful tools for working with Adobe Acrobat Professional 9.3.1

To assist with preparing your files, download:

Microsoft Word Viewer

You need to have Microsoft Word or Microsoft Word Viewer installed on your computer to view or print this document.

These instructions have been prepared by Council’s Development Assessment Branch and include information on:

  • digital stamps
  • rearranging pages
  • measuring distance, perimeter and area
  • commenting on a PDF
  • adding text to a PDF, or filling out a PDF version of a form
  • creating an arc and protractor
  • overlaying plans and watermarks
  • using bookmarks

You may also find the following image files useful in preparing your application: