Bus accessibility

Brisbane City Council's low-floor buses allow easier access for all passengers.

There are 1163 low-floor buses in Council's fleet (around 94.5 percent of the fleet). The low floor buses have:

  • level access through the front door instead of steps
  • a ramp for wheelchair access
  • two wheelchair spaces for wheelchairs up to 1300 mm long, 800 mm wide and with a loaded weight of 300 kilograms.

For more information regarding travelling with wheelchairs and mobility scooters, visit the Transport and Main Roads website.

New buses will also feature stability devices to improve the comfort of passengers in wheelchairs.

Visit the TransLink website to find services low-floor accessible buses usually operate on.

You may be able to arrange for a low-floor bus to arrive at your stop at an agreed time. Phone Council on 07 3403 8888 with 24 hours notice.

Bus stop accessibility upgrades

Council is reviewing Brisbane's bus stops to determine which stops need to be upgraded to improve accessibility. Find out more about the Bus Stop Accessibility Upgrade program.

Visually impaired passenger telephone service

Council offers this service to assist passengers with visual impairment to find their bus from either a bus station or bus interchange platform.

Locations that offer this service are:

Bus Stations
Boggo Road Normanby
Buranda PA Hospital
Cultural Centre Queen Street (Myer Centre)
Dutton Park QUT Kelvin Grove
Eight Mile Plains Royal Brisbane and Womens Hospital (RBWH)
Greenslopes Royal Childrens Hospital Herston(RCH)
Griffith University Roma Street
Holland Park West South Bank
Kedron Brook Springwood
King George Square Stones Corner
Langlands Park Upper Mt Gravatt
Lutwyche UQ Lakes
Mater Hill Woolloongabba
Bus Interchanges
Aspley Inala
Adelaide Street Indooroopilly
Brookside Loganholme
Carindale Richlands
Chermside Stafford
Darra Toombul
Garden City

To use this service please contact Council on 07 3403 8888 and provide the location, route and time of the service you intend to catch.