Young Guns Container Crew
Based in East Brisbane, Managing Director Scott Young has overseen the rise of what started as a part-time job with his brother Trent. Specialising in the packing and unpacking of shipping containers, the business has since become a nationwide enterprise employing more than 400 people.
While Scott's team is certainly kicking goals in the shipping container industry, the team he’d initially envisaged being part of was one of a different kind.
“It was just some casual work unpacking shipping containers while I was chasing the dream of playing rugby league and studying engineering at university,” he reflects, smiling at the somewhat unlikely beginnings of a company which has since expanded into Melbourne, Sydney and Perth.
“We were asked to do a job for a furniture importer that needed a bit of extra manpower, so we brought in a couple of extra guys from our football club and that was how it all started. We still have that same team spirit today.”
What is your greatest business learning?
People are your greatest asset. Don’t underestimate the value of investing in your team.
What is your greatest business success?
Creating a business that fosters a career path for young people, as that’s something we’re very passionate about. The average age of our team is 24 and we’ve developed a lot of young people, helped them forge careers and grow their confidence. Every person has potential and part of our success has been in giving them an environment to realise it.
What three things should someone consider before starting a business?
- How much time and effort it takes to get a business started and become profitable. Business isn’t easy, it takes a lot of hard work but can be extremely rewarding.
- Do your research on the market and be confident that you have a unique offering.
- Clearly understand who your customers are and remain focused.
Is there anything you would have done differently?
In hindsight, I would have sourced a business mentor much earlier. It is so important to have good people around you who can give you an unbiased view of challenges or opportunities you face when doing business.
What have you found to be the most effective way to promote your business?
A majority of our business growth has been off the back of customer referrals. We pride ourselves on delivering a premium service day-in day-out, and have the mindset that if we do that well, then the rest should take care of itself.
How do you stay up to date with the latest business information?
I don’t pretend to know everything so I’m always talking to other business leaders across multiple industries. It’s important to ask questions and listen. Reading business books and articles is also helpful to pick up on the latest trends.
Where have you sought business advice?
I’m a member of The Executive Connection group, which is set up for mentoring. It gives me the chance to meet with business leaders, CEOs and subject experts every month and I’ll give up my time for others as well. Again, it’s all about talking to people.
What financial factors should be considered when wanting to grow a business?
Know the difference between revenue, profitability and cash flow. Your balance sheet can look great but without good cash flow you are not sustainable.
How do you manage risk?
It’s one of my top priorities! A good business plan will have a clear vision, purpose and competitive strategy. Ultimately, it’s the vehicle for your business and your team to work collectively together to achieve common goals. It also creates clarity on what success looks like so we can all contribute effectively. It should guide all decision-making throughout the business.