Business emergency kit and contacts

It is important to prepare your business and employees by having an emergency kit and plan before an emergency. The following list is a guide to business information and supplies that can help if your business is evacuated.

Emergency kit contents checklist

Use a waterproof container to house the following items:

  • a hard copy list of important numbers including insurance policy numbers and emergency phone numbers (Council, SES, Police, fire and ambulance) – refer to the Emergency contact details
  • important documents, e.g. business account information, credit cards, insurance paperwork
  • valuables and computer backup data
  • portable radio and torch with spare batteries
  • first aid kit
  • list of special needs and physical aids
  • additional blankets, food, water and first aid (for staff that might be stranded)
  • spare set of master keys.

Emergency contact details

  • Life threatening emergencies 000
  • Police/fire/ambulance (mobiles 000 and 112)
  • State Emergency Service (SES) 132 500
  • Energex 13 62 62
  • Brisbane City Council (07) 3403 8888

During a flood you may also need to contact a range of people and services for help. Keep these numbers in your list of important contacts:

  • medical providers (doctor or hospital, health fund)
  • service providers (plumbers, electricians, gas and electricity providers, vet)
  • financial providers (bank, insurance provider, real estate agent).

Social media updates

You can also check Brisbane City Council's Facebook page and Twitter feed (@brisbanecityqld) for regular updates during an emergency event.

The Queensland Government will also update its alert website during a flood or other emergency event.

Check the Queensland Police Service Facebook page and Twitter feed (@qpsmedia) for regular updates.


You can download a printable copy of this checklist as part of the Flooding in Brisbane - A guide for businesses (PDF - 3.5MB).

Last updated: 9 May 2019