Business emergency kit and contacts

It is important to prepare your business and employees by having an emergency kit and plan before an emergency. The following list is a guide to business information and supplies that can help if your business is evacuated.

Emergency kit contents checklist

Use a waterproof container to house the following items:

  • a hard copy list of important numbers including insurance policy numbers and emergency phone numbers (Council, SES, Police, fire and ambulance) – refer to the Emergency contact details
  • important documents, e.g. business account information, credit cards, insurance paperwork
  • valuables and computer backup data
  • portable radio and torch with spare batteries
  • first aid kit
  • list of special needs and physical aids
  • additional blankets, food, water and first aid (for staff that might be stranded)
  • spare set of master keys.

Emergency contact details

  • Life threatening emergencies 000
  • Police/fire/ambulance (mobiles 000 and 112)
  • State Emergency Service (SES) 132 500
  • Energex 13 62 62
  • Brisbane City Council (07) 3403 8888

During a flood you may also need to contact a range of people and services for help. Keep these numbers in your list of important contacts:

  • medical providers (doctor or hospital, health fund)
  • service providers (plumbers, electricians, gas and electricity providers, vet)
  • financial providers (bank, insurance provider, real estate agent).

Social media updates

You can also check Brisbane City Council's Facebook page and Twitter feed (@brisbanecityqld) for regular updates during an emergency event.

The Queensland Government will also update its alert website during a flood or other emergency event.

Check the Queensland Police Service Facebook page and Twitter feed (@qpsmedia) for regular updates.


You can download a printable copy of this checklist as part of the Flooding in Brisbane - A guide for businesses (PDF - 3.5MB).

Last updated: 9 May 2019

Brisbane City Council acknowledges the Traditional Custodians of the land and their unique relationship with their ancestral country. We pay respect to all Aboriginal and Torres Strait Islander Elders of Brisbane, and recognise their strength and wisdom.