Brisbane Access and Inclusion Plan 2012 - 2017 - How this plan was developed

Table of contents

1. Pedestrian mobility and transport

1.1 Walking, wheeling and driving safely around Brisbane

1.2 Catching public transport

2. Planning, development and infrastructure

2.1 Being actively engaged in planning an accessible city

2.2 Enjoying a well-designed built environment

2.3 Appreciating the benefits of civic infrastructure

3. Public buildings, venues and outdoor spaces

3.1 Public buildings that make you feel welcome

3.2 People friendly public spaces

3.3 Local meeting places where you can connect with your community

3.4 Parks and natural areas where you enjoy the great outdoors

4.Vibrant, informed and caring communities

4.1 Experiencing the support of inclusive, safe and diverse communities

4.2 Enjoying Brisbane's vibrant arts and culture scene

4.3 Staying active and healthy

4.4 Using libraries for lifelong learning

4.5 Adopting a more sustainable lifestyle

5. Your Council, working with you

5.1 Being an active citizen in an inclusive democracy

5.2 Having a say on the work we do that matters to you

5.3 Communicating and doing business with us

5.4 Understanding how local laws, rules and procedures relate to you

5.5 Keeping Brisbane clean, recycling waste and breathing clean air

5.6 Working in a disability confident organisation

5.7 Knowing your rates are paying for accessible services

The Brisbane Access and Inclusion Plan 2012-2017 was developed in two stages. In the first stage, Council developed a draft plan based on our understanding of access and inclusion barriers experienced by people with a disability, carers, seniors and parents with young children in Brisbane. This understanding was shaped by feedback received from community members through our regular day-to-day business. The draft plan documented what Council was already doing in response to these barriers and proposed new initiatives to address emerging issues of which we were aware.

The second stage began with Council's release of the Draft Brisbane Access and Inclusion Plan 2012-2017 for public comment in May 2011. Members of the public were invited to provide feedback on the plan until the end of August 2011.

When the draft plan was released, Council established the Access Brisbane Reference Group (ABRG) with eight key members of Brisbane's disability sector. The ABRG guided and supported the community consultation process and provided feedback on the draft plan. The following eight organisations were represented on the ABRG: Carers Queensland, Deaf Services Queensland, Disability Councils of Queensland, Guide Dogs Queensland, Queensland Parents for People with a Disability, Queenslanders with Disability Network, Spinal Injuries Association and Vision Australia.

With the support of the ABRG, Council conducted workshops involving more than 400 people to obtain feedback from people with a disability and their carers and family members, as well as advocates, service providers, seniors interested in access issues and representatives of relevant government departments. A survey on access and inclusion was distributed through the Your City Your Say newsletter, with responses submitted by nearly 1200 residents. Council also received 34 written submissions on the draft plan.

In the community consultation process we learned about key community concerns that have been summarised and responded to in the relevant sections of this plan. The detailed feedback we received on specific access issues across Brisbane has also been thoroughly documented and passed on to relevant parts of Council, providing a high level of detailed information that will inform the implementation of the plan.

The resulting final version of the Brisbane Access and Inclusion Plan 2012-2017 benefits from the ideas of many individuals who shared their views on how to make Brisbane a universally accessible city.

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Last updated:30 April 2019