5.7 Knowing your rates are paying for accessible services | Brisbane City Council

5.7 Knowing your rates are paying for accessible services

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Table of contents

1. Pedestrian mobility and transport

1.1 Walking, wheeling and driving safely around Brisbane

1.2 Catching public transport

2. Planning, development and infrastructure

2.1 Being actively engaged in planning an accessible city

2.2 Enjoying a well-designed built environment

2.3 Appreciating the benefits of civic infrastructure

3. Public buildings, venues and outdoor spaces

3.1 Public buildings that make you feel welcome

3.2 People friendly public spaces

3.3 Local meeting places where you can connect with your community

3.4 Parks and natural areas where you enjoy the great outdoors

4.Vibrant, informed and caring communities

4.1 Experiencing the support of inclusive, safe and diverse communities

4.2 Enjoying Brisbane's vibrant arts and culture scene

4.3 Staying active and healthy

4.4 Using libraries for lifelong learning

4.5 Adopting a more sustainable lifestyle

5. Your Council, working with you

5.1 Being an active citizen in an inclusive democracy

5.2 Having a say on the work we do that matters to you

5.3 Communicating and doing business with us

5.4 Understanding how local laws, rules and procedures relate to you

5.5 Keeping Brisbane clean, recycling waste and breathing clean air

5.6 Working in a disability confident organisation

5.7 Knowing your rates are paying for accessible services

Brisbane City Council is the biggest local government in Australia with an annual operating budget of approximately $2 billion. We practise sound financial management and deliver value for money outcomes that serve Brisbane's community.

Like all local government in Queensland, Council's procurement (purchasing of goods and services) operates under Queensland and Commonwealth legislation. For Council, this includes the City of Brisbane Act 2010.

Council's Strategic Procurement Office (SPO) has been established with a mission to source goods, services and works that meet the requirements of users and represent the best value for Brisbane. Council has developed a procurement model that identifies the key objectives for social, community, environmental, workplace health and safety, business development, financial and compliance outcomes.

Where we are

We recognise that we have an obligation to ensure all customers, residents, visitors and employees can use the facilities, systems and services that we provide or that are provided on Council's behalf.

Our SPO is aware of access and inclusion considerations and provides leadership through procurement Corporate Rules. Council was recognised as a national leader in social benefit procurement in the 2010 report Social Procurement in Australia [22]. As one of the biggest purchasers of goods and services in Brisbane, we recognise that our procurement decisions have the potential to generate social benefits and impact positively on people with a disability as both users and providers of services.

Where we want to be

We want to ensure that all employees, customers, residents and visitors can use the facilities, systems and services that we provide or that are provided on Council's behalf.

Our objectives

  1. Improve online guidance so Council officers undertaking procurement are more aware of the need to incorporate access and inclusion requirements.
  2. Improve the specification drafting template and guideline to directly prompt staff to identify and address access and inclusion considerations when drafting specifications.

Existing actions that will continue

Online guidance for procurement

We will continue to provide online guidance to Council officers undertaking procurement activities which prompt review of applicable Council policies before developing specifications to ensure alignment.

Guidelines and templates for procurement specifications

We will continue to maintain guidelines and templates for specification writing which reinforce the importance of:

  • identifying customer or user needs through the consultation process and giving full consideration to their requirements in the details of the specification
  • consultation with purchasers who have similar requirements such as other Local, State and Federal governments
  • legislative requirements, Council directives and codes of practice and current best practice
  • domestic standards (such as Australian Standards) and international standards
  • acceptance testing and potentially independent verification
  • protecting the community's interests and safety
  • achievement of Council policy objectives
  • compatibility requirements and standardisation

Social procurement roundtable

We will continue this internal collaboration that explores the potential for Council to achieve social outcomes from our procurement processes.

New initiatives or extensions

  1. Improved template and guideline for procurement specifications. We will improve our specification drafting template and guideline to directly prompt staff to identify and address access and inclusion considerations when drafting specifications.

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03 November 2014