Achieving universal access and inclusion in the life of Brisbane, Australia's new world city.
Return to the Brisbane Access and Inclusion page.
Table of contents
- Lord Mayor's introduction
- Executive summary
- Our shared vision for Brisbane
- A profile of people who benefit from better access and inclusion in Brisbane
- Council's history of access and inclusion initiatives
- Reflection on Council's changing approach to access and inclusion
- How this plan was developed
- Implementation, monitoring and reporting
- An innovative local government role
Council acknowledges the Traditional Custodians of the land and their unique relationship with their ancestral country. We pay respect to all Aboriginal and Torres Strait Islander Elders of Brisbane, and recognise their strength and wisdom.
Lord Mayor's introduction
I am proud to present the Brisbane Access and Inclusion Plan 2012-2017. This plan is about universal access and inclusion so that everyone can use public facilities, participate in Brisbane City Council programs and receive full benefits from our local government services. It is also about boldly confronting some myths about disability. The reality is that more than 18% of us have some form of disability and most of us will have some form of impairment at some point in our lives.
As Australia's Disability Discrimination Commissioner, Graeme Innes, says so well, disability is not so much about an individual's particular impairment. It is primarily about “the interaction between a person's impairment and social environments, systems, structures and attitudes which are too often disabling and excluding in their effect, instead of being enabling and inclusive”.
Council is well known for its innovation in providing facilities, programs and services that are accessible and inclusive. Highlights include:
- Australia's first Braille trail in Queen Street Mall
- Prime Minister's award for our Reasonable Adjustments Policy in employment
- accessible CityCat and bus fleet ahead of targets in national standards
- accessible swimming pools and change facilities
- excellence in customer service through the Contact Centre
This proud record comes from a ‘can do' organisational culture. Council rarely does the minimum required, and we will continue to lead the way with key initiatives such as:
- proactive auditing and access improvements for Brisbane's public buildings
- web accessibility and online customer interface
- designing inclusive play experiences in Council parks
- conducting a feasibility study into a Brisbane Mobility Centre
In presenting this plan, I would like to acknowledge members of the Access Brisbane Reference Group who provided feedback on the draft plan and advised on our community consultation process. They are some of Brisbane's most experienced community advocates and I am thankful for their contribution.
This Brisbane Access and Inclusion Plan 2012-2017 is ambitious but it is also focused on our local government role and responsibilities and what we can realistically achieve in a resource-constrained environment over the next five years.