Wi-Fi in Brisbane | Brisbane City Council

Wi-Fi in Brisbane

Free wireless internet (Wi-Fi) is one way Brisbane City Council is creating a more connected and accessible city. Free Wi-Fi is available in parks and public spaces across Brisbane. Locations include the Queen Street and Valley Malls, Reddacliff Place, Victoria Bridge, South Bank and Roma Street Parklands, Mt Coot-tha Summit Lookout, Brisbane Libraries and on CityCats.

Wi-Fi hotspot locations

Select an icon on the map to find out where free Wi-Fi hotspots are located around Brisbane.

You can also download a list of these locations (Excel - 30kb).

Wi-Fi access

Wi-Fi service is available 24 hours a day, seven days a week. The Wi-Fi signal is strongest when you are close to the hotspot. Coverage typically extends 20-50 metres around each hotspot. This can vary depending on surrounding buildings, interference from other wireless devices, weather conditions and the number of other users.

Anyone can access it with a Wi-Fi enabled device, including:

  • personal computers
  • video game consoles
  • mobile phones
  • MP3 players
  • personal digital assistants.

To connect to the service, search your wireless networks, select 'Brisbane Free Wi-Fi' and read and accept the terms and conditions. A login is not required.

Wi-Fi support

Telstra provides end-user support 24 hours a day, seven days a week.

A hotline is available to assist users in the listed Wi-Fi-enabled parks and public spaces. The hotline number is 1800 384 685. Look for this number in hotspot areas.

Wi-Fi use

Hotspot areas should be accessed in a fair and community-minded manner. Council may choose to limit downloads and connection times and use content filtering systems as part of this service. More information is available in the terms and conditions.

Mobile technology and health concerns

Council relies on expert advice from many sources on the use of mobile phones and devices and health, including:

16 October 2018