Wi-Fi in Brisbane | Brisbane City Council

Wi-Fi in Brisbane

Free wireless internet (Wi-Fi) is one way Brisbane City Council is creating a more connected and accessible city. Free Wi-Fi is available in parks and public spaces across Brisbane, including the Queen Street Mall, Reddacliff Place, Victoria Bridge, South Bank Parklands, Roma Street Parkland, Valley Malls, Mt Coot-tha Summit Lookout, Brisbane Libraries and on CityCats.

Wi-Fi hotspot locations

Click on the map below to see where free Wi-Fi hotspots are located all around Brisbane.

You can also download a list of these locations (Excel - 30kb).

Wi-Fi access

Wi-Fi service is available 24 hours a day, seven days a week. The Wi-Fi signal is strongest when you are close to the hotspot, and coverage typically extends 20-50 metres around each hotspot but this can vary depending on a number of factors (surrounding buildings, interference from other wireless devices, weather conditions and the number of other users).

Anyone can access it with a Wi-Fi enabled device, including:

  • personal computers
  • video game consoles
  • mobile phones
  • MP3 players
  • personal digital assistants.

To connect to the service search your wireless networks, select 'Brisbane Free Wi-Fi', and read and accept the terms and conditions. No login is required.

Wi-Fi support

Telstra provides end-user support 24 hours a day, seven days a week.

A hotline is available to assist users in the listed Wi-Fi-enabled parks and public spaces. The hotline number is 1800 384 685. Look for this number in hotspot areas.

Wi-Fi use

Hotspot areas are to be used in a fair and community-minded manner. Council may choose to limit downloads and connection times and use content filtering systems as part of this service. More information can be found in the terms and conditions.

Mobile technology and health concerns

Council relies on the expert advice of an authoritative international health authority, the World Health Organisation (WHO), for overall assessments of health and safety impacts.

There are many sources of information on the use of mobile phones and devices and health, including:

20 September 2018