Food business process map | Brisbane City Council

Food business process map

Brisbane City Council has created a food business process roadmap (PDF - 61kb) for fixed and mobile food businesses. Follow Steps 1-19 to understand the 2 stage approval process for obtaining your food business licence. You can also learn about the assessment time frames, actions you may need to take and important information you should know before submitting your application.

Some documents on this page need Adobe Reader to view or print them. You can download Adobe Reader for free.

Stage 1: Food business design application

Prepare

Step 1 - complete the Food Business Design Application Form.

Step 2 - prepare your plans. You will need to supply:

  • site plan
  • floor plan
  • sectional elevations
  • mechanical exhaust ventilation plan (if required).

You may need other approvals and licences to operate your food business e.g. plumbing, building, development approval, trade waste.

If you are taking over an existing food business and are not making changes to the fit-out of the premises or vehicle, you do not need to submit a design application. Go to Stage 2 Food Business Licence Application.

Apply

Step 3 - submit your application to Council. Forms, plans and the relevant fee can be submitted:

Assess

Step 4 - an Environmental Health Officer will conduct an initial review to confirm your application is properly made.

Step 5 - provide more information if requested. You will receive notice by email detailing the requirements.

Step 6 - properly made applications are assessed for compliance with the Food Safety Standards.

  • email acknowledgement confirming receipt of your application will be sent within 5 business days
  • email progress update will be sent within 10 business days
  • properly made applications are assessed within 20 business days.

Limit application delays by supplying Council with requested information quickly. The assessment timeframe will recommence when Council receives all the information needed.

Approve

Step 7 - Council will send you correspondence to advise if your design is approved or refused.

Step 8 - after your design is approved, begin construction in accordance with the approved plans and conditions of approval.

Your design approval letter may contain certain conditions of approval. Make sure these requested changes are included in the fit-out to ensure you pass your final inspection.

Stage 2: Food business licence application

Prepare

Step 9 - complete the Food Business Licence Application form.

Step 10 - determine if you require a Food Safety Program.

Lodge your Food Business Licence Application no more than 30 days before the desired start date of operation.

Apply

Step 11 - submit your application to Council. Forms, supporting information and the relevant fee can be submitted:

Assess

Step 12 - an Environmental Health Officer will conduct an initial review to confirm your application is properly made.

Step 13 - provide more information if requested. You will receive notice by email detailing the requirements.

Step 14 - properly made applications are assessed for compliance with the Food Act 2006.

  • email acknowledgement confirming receipt of your application will be sent within 5 business days
  • properly made applications are assessed within 20 business days

Limit application delays by supplying Council with requested information quickly. The assessment timeframe will recommence when Council receives all the information needed.

Inspect and approve

Step 15 - arrange your final inspection. Call Council 1 week prior to finishing construction to book a mutually suitable date and time.

Step 16 - on-site final inspection and Eat Safe Brisbane audit of your food business. Verbal approval will be given on site and your licence posted in the mail.

Step 17 - if approved, you can commence operation of your food business.

Use the relevant Food Business Final Inspection Checklist to determine if you are ready for your final inspection.

Renew and audit

Step 18 - renew your Food Business Licence. Council will send you an annual renewal invoice. Pay on time to make sure you can continue to operate.

Step 19 - be ready for inspections. Council will conduct food safety audits based on your Eat Safe Brisbane star rating.

Remember to advise Council of changes to your contact details to ensure you continue to receive your renewals and licence certificates.

20 June 2018