Maintenance and pests - video transcript

Brisbane City Council is committed to promoting safe food practices in order to support small businesses and protect the health of our city’s residents and visitors.

This video provides tips on how to:

  • keep your premises clean and well maintained
  • prevent pests.

Tip 1: Regularly walk around and check for:

  • damage to the walls, floors, benches and equipment

  • signs of pests.

Check for cleanliness and damage to walls, ceilings and equipment.

Look out for pests and signs of pests, such as cockroach, rat and mice droppings and cockroach eggs.

Look under equipment and in warm places and make notes accordingly.

Record maintenance issues so they can be fixed.

Check equipment and utensils for damage.

Throw away broken or cracked items.

Tip 2: Prevent pests from contaminating food by:

  • keeping the outside and inside of the premises clean

  • checking delivered food and packaging for signs of pests

  • storing food in pest-proof containers.

When receiving food deliveries, check packaging for signs of pests.

Store contents of open bags in clearly-labelled pest-proof containers.

It’s important to keep the outside and inside of your premises clean.

Tip 3: Act immediately if you see signs of pests by arranging a licensed pest control operator to manage the issue. More regular treatments may be needed.

If you see signs of pests, report the issue to your manager.

Throw away any food that has come into contact with pests.

Clean and sanitise any equipment or surfaces that have come into
contact with pests.

Manager and staff should review the pest control schedule.

Call the pest control operator and arrange for treatment.

After treatment, check the premises again for any pest signs.

Provide training to employees about pests.

More information

To find out more, visit and search for Eat Safe Brisbane or call Council’s Business Hotline on 133 BNE (133 263), 24 hours a day, seven days a week.


Last updated:1 July 2019