Queen Street Mall safety improvements

Brisbane City Council is installing public safety devices (bollards) and garden beds in place of the concrete blocks in the Queen Street Mall as a more permanent measure to provide improved separation between the roadway and pedestrians in the city centre.


This table provides summary information about the Queen Street Mall Safety Improvements including address, ward and latest updates.
Address Queen Street Mall, Brisbane City
Ward Central Ward
Latest update Installation early May 2020 to mid-2021.

About the project

Council is installing public safety devices in key locations around the city to improve separation between the roadway and pedestrians in the city centre. These works will be undertaken in the Queen Street Mall from early May 2020 to mid-2021, with a break in works during December 2020.

Construction will take place between 7pm and 5am, Monday to Thursday, with the noisiest works completed by 1am. Occasional Sunday works will be required. 

These works will be undertaken at night when use of the Mall is lowest and most businesses are closed to ensure safety and to minimise disruptions as much as possible.


Works commenced at the Edward Street end of the Mall in May 2020.

In July 2020, early works to relocate underground services will start at the George Street end.

In August 2020, construction works will finish at the Edward Street end and move up to the George Street end.

Following the construction crew moving to the George Street end, final paving works will complete the Edward Street end throughout August 2020.

Please note these timeframes are subject to weather and construction conditions.

The project team will provide updates ahead of works moving to the next location.

Council is committed to keeping the local community informed of construction activity in their area and will provide further advance notification of activities likely to cause disruption such as particularly noisy works or out-of-hours activities.

Council will provide further information to the community about other locations as information becomes available.

Impacts during construction

We apologise in advance for any disruption caused and thank you for your patience while we complete these important safety works.

Residents and businesses in close proximity to the works may experience the following:

  • noise and some dust generated from the installation activities. Please be assured that Council will use environmental controls and make every effort to minimise disruptions during these works.
  • some localised pedestrian restrictions, which will be managed through onsite traffic controllers. Access for authorised vehicles will also be maintained during the works.

Access will be maintained through the Queen Street Mall, to local businesses, public transport and events throughout construction. The construction schedule for installation of the devices will work around events in Queen Street Mall to minimise impact to the community.

More information

All suppliers supporting businesses and activities on Queen Street Mall are encouraged to contact City Mall Management on 3403 8195 in the first instance.

For all other project-related enquiries, or if you would like to receive project updates, you can:

  • phone the project team on 1800 884 681
  • phone Council on 07 3403 8888
  • email the project team
  • write to:
    Queen Street Mall Safety Improvements
    City Projects
    Brisbane City Council
    GPO Box 1434
    Brisbane Qld 4001.
Last updated:29 June 2020