Dog registration renewal | Brisbane City Council

Dog registration renewal

Dog registrations are valid for 12 months and must be renewed each year. You can update and renew the details of your dog's registration online or use other payment options. Brisbane City Council residents with an existing dog registration can also:

If you have not registered your dog before, lodge a new dog registration application.

For any enquiries regarding existing cat registration, phone Council on 07 3403 8888 to find out how the new laws may affect you.

Payment options

When paying a dog registration renewal, you must quote the reference number on your current renewal notice. Using a reference number from a previous year will not renew the registration. Credit cards can be used for:

  • online payments (except for overdue accounts) using the animal reference number (including the letters 'AN' followed by 11 digits). This reference number is different to the tag number and the reference number on the renewal notice
  • phone pay. Use your Visa or Mastercard. Phone 1300 309 311 and follow the prompts
  • BPAY. You need to set up BPAY with your financial institution before you can use it

Alternatively, you can renew your dog's registration by cash, credit card, cheque or EFTPOS:

NOTE: part payments are not accepted. The amount must be paid in full.

Overdue renewals

You can pay an overdue dog registration renewal by BPAY or phone pay up to two months after the expiry date. If your account is overdue for more than two months, you will need to contact Council to arrange payment.

The registration will be valid from the original renewal date regardless of when the account was paid.

Update desexing details

You have three options for updating the desexing details of your dog:

  1. Update your pet's details online.
  2. Phone Council on 07 3403 8888. You may be asked for the vet's details and the date that the procedure was performed.
  3. Submit a signed letter or dog registration application form to update the registration details. Download a hard copy of the dog registration application form.

If a renewal notice has already been issued, then Council will create a new one and send it to you when your update is processed.

The form or letter should include the vet's name and the date of desexing.

You can submit the letter or form:

Brisbane City Council
GPO Box 1434
Brisbane Qld 4001

If you visit a Regional Business Centre in person, a new renewal notice will be created at the time and you may make payment immediately. If you submit a letter or form by mail, at an animal rehoming centre or you phone Council, you must wait to receive the new renewal notice before you can make payment.

Cancelling your registration

If you no longer have your cat or dog, you can:

Selling or giving away your dog

If you are selling or giving away your dog to a new owner within the Brisbane City Council area, you are required by the state government to have your dog microchipped.

You must also transfer the registration by providing details of the dog, as well as the new owner's name and address. You can:

No transfer forms are required.

Registration tag replacement

Council will replace a lost, damaged, illegible, faded or faulty registration tag free of charge if your dog registration is current.

If you have received the renewal notice, you must pay the renewal fee before requesting a replacement tag.

To request a replacement tag for your dog, complete a replacement tag application form online.

Alternatively, you can apply by completing the hard copy form.

A replacement tag will be posted within 10 working days.

Registration refunds

A refund of 50% of the registration fee will apply if your dog is deceased within the first six months of registering.

Council must receive the refund application within 12 months of the registration renewal date.

To apply for a refund you should complete an:

Alternatively you can download, complete and mail in the paper form ​Animal refund registration application (PDF - 57kb).

If the registration payment receipt is for a property outside of the Brisbane area, a 100% refund is applicable. Make your request in writing, enclose any relevant proof and post it to:

Brisbane City Council
GPO Box 1434
Brisbane Qld 4001

Change your details

To update your dog registration details you can:

If you are changing address and your cat or dog has been microchipped, you must also advise your microchip registry. Brisbane City Council does not hold details of your microchip registration.

Cat registration changes

For information about the changes to cat registration, phone Council on 07 3403 8888.

22 August 2018