How to get advice | Brisbane City Council

How to get advice

Brisbane City Council can provide assistance with your planning application. There are a number of ways to gain advice about planning and development in Brisbane.

  1. Online tools and information
  2. Request for written information
  3. Pre-design strategic transport and traffic advice
  4. Prelodgement advice
  5. Pre-assessment of technical reports
  6. DesignSMART
  7. AdviceSMART
  8. Previous development applications and approvals
  9. Advice for people who are new to development assessment
  10. Bushfire advisory service
  11. Get expert advice
  12. More information.

Online tools and information

Council provides extensive information and tools about planning and development in Brisbane including:

Request for written information

Council also provides general planning information in writing for a fee. The easiest way to request written information is to complete the online enquiry form.

A suitably qualified officer will review and respond to your request by email within 10 working days.

Examples of advice include:

  • site-specific planning interpretation, such as level of assessment
  • confirmation of 'generally in accordance' relating to existing approvals
  • an opportunity to view or obtain copies of past development approvals
  • confirmation of unlawful and lawful use rights
  • clarification of Building Location Envelope or Building Envelope requirements
  • confirmation of home business self-assessment requirements
  • confirmation that Liquor Licence proposal complies with relevant planning requirements.

Advice on demolition will not be provided for any component of a building constructed in 1946 or earlier (if mapped under the traditional building character overlay).

For water and sewerage enquiries, contact Queensland Urban Utilities.

For an estimate of infrastructure charges, complete a request for adopted infrastructure charges estimate (PDF - 87kb) form.

Pre-design strategic transport and traffic advice

Council recommends this early pre-design written advice service where a proposed development meets the following criteria:

  1. A proposed development on a site with frontage to a major road being an arterial, suburban and/or district hierarchy road.

  2. A proposed development on a site located in one of the following zones, where either meeting or exceeding the building density and scale requirements of the applicable codes in City Plan:

    • principal centre (city centre) zone and principal centre (regional centres) zone
    • mixed use (inner city) zone, mixed use (centre frame) zone and mixed use (corridor) zone
    • high density residential (up to eight storeys) and high density residential (up to 15 storeys)
    • district centre (district) zone and district centre (corridor) zone
    • major centre zone
    • community facilities (major health care) and community facilities (major sports venue)
    • specialised centre (major education and research facility) zone and specialised centre (entertainment and conference centre) zone
    • special purpose (airport) zone and special purpose (port) zone
    • any Industrial zone with high frequency freight vehicle movement.
  3. A proposed development on a site with a frontage or within 20 metres of an existing transport infrastructure including (but not limited to):

    • public transit station
    • bus stop and bus layover
    • CityCycle station
    • bikeway / shared pathway
    • ferry terminal.
  4. Any other proposed development not envisaged as part of the planning scheme and is likely to generate large numbers of trips (car, heavy vehicle, public transport, pedestrian and cycle).
    The advice provided will cover the following matters:

    • existing transport assets
    • proposed transport assets
    • road widening requirements
    • potential land requirements
    • transport network aspects of development
    • requirements for trunk or non-trunk transport infrastructure
    • future roads Council may require.

Council will endeavour to provide this advice within 10 working days of fee payment. This service is offered for developments that meet the above criteria and attracts the request for written advice fee only.

This pre-design service intends to be initial advice on specific strategic transport and traffic issues. These issues are identified by the applicant and any likely major issues relevant to a conceptual development proposal.

To request pre-design strategic transport and traffic advice, complete the pre-design strategic transport and traffic advice form. You must upload a site plan including all access points as a Word, PDF or JPG.

Prelodgement advice

Council offers a prelodgement meeting service to identify potential issues for a development proposal. The prelodgement advice service is not suitable for:

  • general enquiries, or
  • a proposal involving demolition of any component of a building constructed in 1946 or earlier (if mapped under the traditional building character overlay)

The intent of this service is to ensure the resolution of any issues prior to lodgement. This will result in a speedier assessment process.

Depending on the complexity of the issues involved, Council may give prelodgement advice as a written response or as part of a prelodgement meeting.

Council offers video conferencing as an alternative to face-to-face meetings, saving clients time and money.

The easiest way to request prelodgement advice, including AdviceSMART enquiries, is to complete the Development Services enquiry form. You must upload a concept or detailed plan as a Word, PDF or JPG.

Council will provide a fee quote upon receipt of your application. An Assessment Manager will not receive a meeting request until fees are paid.

Upon payment, Council officers will determine if a written response is sufficient or they require a prelodgement meeting.

If required, Council will contact the applicant to organise a suitable meeting time within 10 working days. Written responses will be emailed directly to the applicant within 10 working days.

You can download our factsheet on prelodgement meetings (Word - 524kb).

View development application fees for prelodgement advice, including requests for information and fast track fees.

For water and sewerage prelodgement advice, contact Queensland Urban Utilities.

Pre-assessment of technical reports

Council offers pre-assessment of technical reports. This service is for applicants seeking clarity on a technical issue with their proposed development. This enables early review of specific aspects that may hinder the assessment of an application (e.g. an ecological issue).

Early assessment can identify where changes may be required before lodgement. The applicant can adjust plans to ensure they meet the requirements of Brisbane City Plan 2014. This saves time and money.

To confirm lodgement requirements for a technical report, visit Council’s supporting reports webpage to review our technical expert guides.

To request a pre-assessment of a technical report, complete the Development Services enquiry form.

DesignSMART

DesignSMART is a service designed to support industry through a series of prelodgement meetings focused on a collaborative design process. These meetings provide advice about the design of developments to align with the New World City Design Guide - Buildings that Breathe.

To request a DesignSMART prelodgement, complete the Development Services enquiry form.

You can also download the DesignSMART factsheet (Word - 449kb).

For water and sewerage enquiries, contact Queensland Urban Utilities.

AdviceSMART

Council introduced AdviceSMART for those needing advice in a hurry. AdviceSMART is a fast-tracked prelodgement service. The service is for customers looking to buy a property and want to know about development assessment issues that may affect that site. This excludes water and sewerage issues. For water and sewerage enquiries, contact Queensland Urban Utilities

Council aims to meet AdviceSMART customers within five working days of fee payment. These meetings are only available for legitimate pre-purchase enquiries and attract an additional fee.

To request prelodgement advice, including AdviceSMART enquiries, complete the Development Services enquiry online form. You must upload a concept or detailed plan as a Word, PDF or JPG.

Previous development applications and approvals

Checking for previous development applications or approvals before buying or developing a property can save you time and money.

For written development application information for a property, you can request a Planning and Development Certificate for a fee. Find out more.

Advice for people who are new to development assessment

If you are new to the development assessment process (e.g. home owners undertaking a building project/renovation), Council has dedicated officers who can answer simple questions about your development intentions, including:

  • if you need a development application
  • what information you need to provide with your application
  • guidance of applicable fees as outlined in Council’s Development Assessment and Compliance fee brochure
  • how the development process will work.

Phone Council on 07 3403 8888 or 133 BNE if you are a business customer.

For water and sewerage enquiries, contact Queensland Urban Utilities.

Bushfire advisory service

For sites that trigger assessment against the bushfire overlay, Council offers an advisory service to assist with the development assessment requirements for:

  • bushfire reporting
  • bushfire hazard assessment, and/or
  • the preparation of a bushfire management plan.

This service ensures the resolution of any pre-lodgement issues. This results in a speedier assessment process.

For bushfire reporting enquiries, phone Council on 07 3403 8888 to speak to a Planning Information officer.

Get expert advice

While Council aims to help you through the process, preparing a development application can be complex. You can find out about the types of industry experts who can help with your building or development project. Get a brief description of their services and links to relevant industry associations.

More information

To find out more information or for any enquiries, excluding water and sewerage, contact Council.

For water and sewerage enquiries, contact Queensland Urban Utilities.

15 November 2018