Bus Stop Accessibility Improvement Program

The Bus Stop Accessibility Improvement Program involves upgrading the bus stop network to provide improved accessibility, ensuring all bus stops in Brisbane meet accessibility requirements by 2022. The program helps to achieve Council’s Brisbane Vision 2031 which aims to provide a safe, accessible and well-connected city for everyone.

Project summary

Table showing location, ward, project outcome and latest update for the Bus Stop Accessibility Improvement Program upgrade.
Address Various locations across Brisbane
Ward Various
Project outcome A rolling program of works aimed at improving accessibility at bus stops across Brisbane City Council’s network. The program aims to increase accessibility, safety and connectivity for everyone.
Latest update Construction in progress:
  • in 2014-16 Council upgraded more than 1200 bus stops
  • in 2016-17 Council upgraded more than 600 stops.

About the project 

The bus stop accessibility improvement works are a rolling program of upgrades across Brisbane, which aims to enhance accessibility for all public transport users. The first upgrades commenced in April 2015.

The improvements may involve, but are not limited to, upgrades to boarding points, access paths, waiting areas, signs, tactile ground surface indicators and bus stop seats. The works will be prioritised based on location, access to community and disability services, patronage and Council priorities.

During construction works, Council will provide notification of any temporary changes or closures to bus stop locations. Signage will also be installed at each stop being upgraded as part of this program to ensure customers are being made aware of the future accessibility improvements.

The works are delivered with funding support from the Queensland Government's Passenger Transport Accessible Infrastructure Program Grant (PTAIP).

Project benefits and key features

The program will improve accessibility and safety at bus stops across the Brisbane City Council network. Key features of accessible bus stops include:

  • flat accessible boarding points which provide an unobstructed space for customers to board and exit the bus
  • each bus stop has a large marker identifying the bus stop name
  • each timetable is at a height accessible by those in a wheelchair and has a bus stop identifier in the top left corner
  • bus stop seats which have been installed as part of the program have been designed with arm rests for those who may be frail and need assistance, and to provide comfort
  • tactile ground surface indicators (TGSIs) are installed at bus stops to alert those who are vision impaired to know where to wait for a bus and where a bus will stop.

Impacts during construction

Construction will take place between the hours of 7am and 5pm, Monday to Saturday, however some out of hours works may be required. Every effort will be made to minimise disruption to the local community. 

More information

You can download the:

If you would like to provide comments, ask questions, or find out more about the Bus Stop Accessibility Improvement Program, you can:

  • phone the project team on 1800 010 705
  • phone Council on 07 3403 8888
  • email the project team
  • write to:
    Bus Stop Accessibility Improvements
    City Projects Office
    Brisbane City Council
    GPO Box 1434
    Brisbane Qld 4001

To find out if a bus stop has been temporarily removed, or for timetable information in an accessible format, you can:

Last updated:13 May 2019