Apply for or renew parking permits | Brisbane City Council

Apply for or renew parking permits

Brisbane City Council offers a range of accessible ways for eligible residents to apply for, or renew, a permit through the new parking permit system. Once residents have moved to the new system, they are no longer required to display a permit in their vehicle. The new digital permits are linked to the vehicle registration details.

You can renew or apply for a resident parking permit:

Payment for your parking permit is required at the time of application. Find out about parking permit fees.

Supporting documentation

To ensure Council can process your application as quickly as possible, have the correct supporting documentation (copies are sufficient) to submit with your application before you apply. The documentation must be in your name and address, as on your application.

To confirm residency details:

  • if you are the owner:
    • current rates notice, or
    • contract of sale (new owners only)
  • if you are the tenant:
    • the first two pages of your tenancy agreement (minimum six months remaining on the lease)
  • if your name is not on the tenancy agreement:
    • ​the first two pages of your tenancy agreement (minimum six months remaining on the lease), and
    • statement from head tenant verifying that you live at the stated address, and
    • current utility bill (gas/water/electricity/telephone) or driver’s licence showing your name and address
  • If you don't have a formal tenancy agreement:
    • a letter from the property owner verifying that you live at the application address, including the length of your tenancy (minimum six months remaining on the lease), and
    • current utility bill (gas/water/electricity/telephone) or driver’s licence showing your name and address.

To confirm vehicle details:

  • for resident permit:
    • current vehicle registration renewal notice or transfer document showing the vehicle is registered in your name at the application address, or 
    • current vehicle registration certificate showing the vehicle is registered in your name and current Queensland driver’s licence (both sides) showing the address to be the same as provided on residency details
  • additional documentation or a statement is required if the vehicle registration document is in:
    • a different name but has the same address to the permit application:
      • you must provide a statement with your application
    • your name but has a different address:
      • you must provide your driver’s licence showing the same address as the permit application
    • a different name and different address to the permit application:
      • you must provide a statutory declaration from the registered vehicle owner to confirm that you drive and park the vehicle at the permit application address.
  • for a company vehicle:
    • a letter on company letterhead to state that it is a company vehicle. Include the vehicle registration details, stating that you use the vehicle and that it is parked at your address.

You may be required to provide additional proof of residency or vehicle details. This could include a Queensland drivers licence or adult proof of age card.

Apply or renew online

Residents can renew or apply for a parking permit online through a self-managed digital portal. Once you have created an account, you can instantly apply for permits, easily update your details and make payments.

Using the online self-managed portal is the quickest way to apply for a permit. This method offers instant activation upon application, provided the correct documentation is submitted.

Apply online for a parking permit.

You may nominate up to three streets to appear on your permit. This may include your residential street and two others in close proximity to your street. Your permit will only be valid for use in the streets approved for your permit, in accordance with other parking permit conditions. If you apply for more than one permit, you will need to select the same streets for all of your permits.

Apply or renew via email or mail

To renew or apply for a parking permit via email or mail, you need to download the Regulated Parking Permit application form

Send the completed application form and all supporting documentation by email to the Parking Permit team. Alternatively, mail your completed application form and copies of all supporting documentation to:

Brisbane Parking Permits
PO Box 7907
Brisbane Qld 4001

Council cannot send documents back to you, so we recommend you provide copies of documentation for your application.

Apply or renew over the phone

To complete your application or renewal over the phone, contact the Parking Permit Contact Centre on 1300 322 377 from: 

  • 7am-7pm, Monday to Friday
  • 9am-5pm Saturday.

If you apply over the phone, you will still need to email or mail supporting documentation for Council to assess and approve you application.

Council cannot send documents back to you, so we recommend you provide copies of documentation for your application. 

Apply or renew in person

For assistance submitting your permit application or renewal, visit a Council Regional Business Centre. Bring all supporting documentation, your application form and fee for a Council team member to assist you. Customer service staff will send your application to the assessment team.

Information privacy

Council takes steps to protect the privacy of individuals as required by the Information Privacy Act 2009. Council may pass your relevant details onto its contracted service provider to manage the permit issuing processes on our behalf.

More information

For more information about Council’s online parking permit system, the types of parking permits available and parking permit conditions.

15 April 2019
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