Council’s new parking permit system | Brisbane City Council

Council’s new parking permit system

Brisbane City Council works with residents, businesses and local communities to take real action toward creating balanced on-street parking resources for everyone in our local area to use. As part of this, Council has introduced a digital parking permit system to replace the existing paper-based system. 

All existing permit holders are being invited to transition to the new permit system in a phased approach between October 2018 to June 2019.

About the new system

Council’s new parking permit system has been introduced to provide a more streamlined process for residents. Once residents have transitioned to the new system, they are no longer required to display a permit in their vehicle. 

Other benefits of the new system include:

  • instant application and fast activation of permits when applied for online, via email or over the phone
  • access to a self-managed online portal for residents to manage their permits and applications
  • permit details are stored digitally and linked to registration plates
  • permits are valid for 12 months from the date of application, excluding short-term permits. 

Parking Permit Acknowledgement Notices 

Council provided all existing permit holders with a free Parking Permit Acknowledgement Notice to use after 30 June 2018. Until you receive notice from Council that your Regulated Parking Permit Scheme Area is transitioning to the new permit system, you must continue to display your Parking Permit Acknowledgement Notice in your vehicle, to be used in accordance with all conditions stipulated on your current parking permit.

After receiving notice from Council, you are required to transition to the new permit system by the dates outlined by Council in the notice to avoid being fined for parking without a valid permit. Your new permit will be valid for a full 12-month period from the date of application.

New permit system transition schedule 

All existing permit holders will transition to the new permit system in a phased approach between October 2018 to June 2019. Council will notify all existing permit holders by mail when their Regulated Parking Permit Scheme Area is ready to change to the new system. Residents will have six weeks once contacted by Council, to transition over to the new system.

The parking permit areas in the third phase were requested to transition over to the new system by 11.59pm Sunday 14 April 2019. The parking permit areas in the fourth phase were requested to transition over to the new system by 11.59pm Sunday 12 May 2019. There will be information sessions held to assist this fourth phase in using the new system.

If you wish to make changes to your existing permit details but have not yet transitioned, you will need to apply for a new permit using the new system. You will then receive access to a self-managed online portal to manage your permits and applications.

Transition schedule Regulated Parking Permit Scheme Area

Phase one: October 2018

Phase two: February 2019

Phase three: March 2019

Phase four: April 2019

Phase five: May 2019

Community information sessions for the fourth phase

To assist residents of permit areas included in the fourth phase of transition to the new system, Council is holding a number of community information sessions. 

Parking Permit Area Venue Date and time

Teneriffe, New Farm and Teneriffe Hill

Brisbane City Council New Farm Library

Tuesday 2 April 2019, 10am-12pm
Wednesday 3 April 2019, 3-5pm
Saturday 6 April 2019, 9.30-11.30am

Dutton Park 

Brisbane City Council Annerley Library

Tuesday 9 April 2019, 3-5pm
Friday 12 April 2019, 10am-12pm
Saturday 13 April 2019, 9-11am

Introduction of West End and Highgate Hill Regulated Parking Permit Area

Council introduced a new parking permit area in parts of West End and Highgate Hill on 18 March 2019.

Two-hour parking restrictions are now in place where signed between 7am and 6pm, Monday to Friday in designated areas of West End and Highgate Hill.

Find out more about the West End and Highgate Hill Regulated Parking Permit Area.

More information

For more information about parking permits, phone Council on 07 3403 8888.

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18 April 2019