Write to Council

You can submit a letter to Council by filling in and submitting this form. We aim to provide a full response to your letter within 20 working days.

This form should be used for general enquiries, general complaints or feedback.

You can also find out more about Council's complaint management system, or lodge a specific nuisance complaint about issues such as noise, environmental problems and illegal dumping.

For urgent issues such as a public safety matter, please call our 24 hour Contact Centre on 07 3403 8888 to speak to a consultant.

Required fields in this form are marked with an asterisks (*)

Information collected in this form will be handled in accordance with Council's Privacy Policy.

Public safety / urgent request

Please call Brisbane City Council's 24 hour Contact Centre immediately on 07 3403 8888.







Dispute a fine or infringement

If you are writing to Council to dispute a fine or infringement, please complete and submit the:







Report a maintenance issue or request a service

Brisbane City Council has a range of dedicated Report It forms:







Change of address

You can change your address online for your rate account, animal registration and library account. To change your address online, please fill out the:







If appropriate, enter the location relevant to the issue/request.

Have you previously contacted Council about this issue? *
Files must be less than 10 MB.
Allowed file types: gif jpg jpeg png bmp tif pdf doc docx xls xlsx.
30 August 2018