Brisbane City Council is doing more to support local business and protect local jobs as we face the challenges of the coronavirus pandemic.

To keep serving the community, including local businesses, Council has a strong business continuity plan prepared.

Find what you need

One-on-one advice | Council support 24/7 | Latest news | Keep up to dateFinancial assistance | Rates reliefTools and resources | Other useful links

One-on-one advice

You can book a one on one session with Council’s Small Business Liaison Officers to hear about the resources and programs that are available to support your business.  Email the team or phone Council on 07 3403 8888 to book a one-on-one session.

Council support 24/7

To find out more about coronavirus and small business, phone Council’s Business Hotline on 133 BNE (133 263) which is available 24 hours a day, 7 days a week.


Latest news

Stay up-to-date with Council’s small business news, initiative and programs.

Lord Mayor Adrian Schrinner has announced Brisbane City Council will waive all charges, rents, levies and permit fees effective immediately for all businesses, as they face economic hardship caused by coronavirus impacts.


Keep up to date

Financial assistance

Council will waive all charges, rents, levies and permit fees effective immediately for all businesses, as they face economic hardship caused by coronavirus impacts.

The $7.9 million business relief package will apply to businesses and Council lessees who will have a range of fees and charges waived to at least 30 June 2020. Businesses that have paid these fees since 1 March will have them refunded.

Rates relief

Council is offering rates relief to businesses and residents that experiencing hardship because of the economic impacts of Coronavirus. The assistance will apply to all ratepayers, including owner occupiers, non-owner occupiers and businesses.

Payment plans or deferred payment arrangements will be offered for up to 9 months and interest would not be applied to any outstanding amounts. In addition, all rating recovery processing will cease until further notice.

For more information phone Council on 07 3403 8888.

Tools and resources

Access a suite of resources and advice to assist in preparation for the impacts of coronavirus.

Other useful links

Queensland Government support

The Queensland Government's Business Queensland website is a single location for information for small business support including information on job support loans, mentoring sessions, financial workshops and recovery packages.

Job support loans – The Queensland Government is providing loan facilities up to $250,000 for businesses, that will be interest free for the first 12 months to support Queensland businesses impacted by coronavirus, to allow them to retain employees and maintain their operations. 

To help the Government understand the impact of coronavirus upon business and assess what support you need, the Queensland Government is undertaking a survey of businesses. If you wish to be involved, you can fill in the online survey

Financial workshops will be delivered to support a place-based approach for the local small business community. Register your interest by phoning 1300 654 687 or emailing 

Fees and charges relief for tourism operators and hospitality providers include:

Federal Government support

Other business support and resources​​​​​

Last updated:31 March 2020