Coronavirus: Support for Brisbane businesses
Brisbane City Council is doing more to support local business and protect local jobs as we face the challenges of the coronavirus pandemic.
To keep serving the community, including local businesses, Council has a strong business continuity plan prepared.
It’s more important than ever to show our Brisbane business community that they’re not alone.
Businesses can use this page to find the latest updates about support and services and can sign up for business-specific email updates.
Economic Recovery Taskforce
Brisbane City Council is taking action to help rebuild Brisbane’s economy by delivering initiatives under our Economic Recovery Taskforce.
The Taskforce has been set up to bolster and rebuild Brisbane’s economy in the wake of coronavirus and will drive Council’s contribution to the city’s recovery over the next few years.
Contact us for support
Business Hotline 133 BNE
For more information about coronavirus and small business phone Council's Business Hotline on 133 BNE (133 263).
Council's Business Liaison Officers are available for one-on-one sessions to talk with you about the resources and programs that are available to support your business. Email the team or phone Council on 07 3403 8888 to book a session.
Council will waive all charges, rents, levies and permit fees for all businesses and Council lessees until 31 December 2020 as they face economic hardship caused by coronavirus.
Businesses that have paid these fees since 1 March will receive a refund.
The business relief package will waive fees and charges for:
- Footpath dining
- Outdoor dining
- River Pontoon Moorings
- Event cancellations
- Temporary food stalls
- Commercial lease rents
- Commercial stalls, booths and stands
- Lease fees for community organisations.
Council is delivering a range of online webinars and workshops to provide learning and networking opportunities to support small business.
Council is offering rates relief to businesses and residents that experiencing hardship because of the economic impacts of Coronavirus. The assistance will apply to all ratepayers, including owner occupiers, non-owner occupiers and businesses.
Payment plans or deferred payment arrangements will be offered for up to 9 months and interest would not be applied to any outstanding amounts. In addition, all rating recovery processing will cease until further notice.
For more information phone Council on 07 3403 8888.
We’re committed to our Local Buy procurement policy, which aims to lift the number of Council contract going to local business by 80 per cent.
Visit How Council buys or phone 133 BNE (133 263) to find out more.
Seven-day payment terms
Council wishes to advise Council’s payments to business suppliers who employ less than 20 people has been reduced from 30 days to seven to help further support small business and protect jobs from the impact of coronavirus in Brisbane.
These changes will apply to Council-procured goods and services where outstanding and future payments will be fast-tracked, effective from Friday 3 April 2020.
Council has announced business recycling fees will be suspended effective immediately, for all businesses currently signed up to the service. The recycling fees will be suspended until December 2020.
Waste charges at Council’s resource recovery centres still apply to businesses and residents. Businesses will not receive a bill for the business recycling service while charges are on hold.
Access a suite of resources and advice to help you respond to the impacts of coronavirus.
- Australian Small Business Advisory Services Digital Solutions Qld, delivered by RDA Brisbane
- Beyond Blue Coronavirus support
- Chamber of Commerce and Industry Queensland (CCIQ) Coronavirus Business Knowledge and Support Hub
- Cybersecurity advice to help small and micro businesses adapt to working during the coronavirus pandemic
- Fair Work Ombudsman: Information on Coronavirus and Australian workplace laws
- National Retail Association Coronavirus resources
- Restaurant and Catering Industry Association of Australia Coronavirus Information Hub
Our Brisbane Business Community
While Council’s Economic Recovery Taskforce works to help local businesses get back on their feet, many local businesses have inspired us with their innovation and creativity.
We’re sharing some local business stories hoping it offers inspiration to get your business back on track.
Want to receive the latest news and updates about doing Business in Brisbane?
Learn about the many services Council offers to Brisbane businesses, gain advice, be inspired, hear about the latest upcoming events and so much more by signing up to receive our monthly Business in Brisbane e-newsletter