Brisbane City Council is doing more to support local business and protect local jobs as we face the challenges of the coronavirus pandemic. 

To keep serving the community, including local businesses, Council has a strong business continuity plan prepared. 

It’s more important than ever to show our Brisbane business community that they’re not alone.  

Businesses can use this page to find the latest updates about support and services and can sign up for business-specific email updates. 

Join our business group on Facebook

Economic Recovery Taskforce

Brisbane City Council is taking action to help rebuild Brisbane’s economy by delivering initiatives under our Economic Recovery Taskforce.

The Taskforce has been set up to bolster and rebuild Brisbane’s economy in the wake of coronavirus and will drive Council’s contribution to the city’s recovery over the next few years.

Read about the current initiatives

Contact us for support

Business Hotline 133 BNE

For more information about coronavirus and small business phone Council's Business Hotline on 133 BNE (133 263).

One-on-one support

Council's Business Liaison Officers are available for one-on-one sessions to talk with you about the resources and programs that are available to support your business. Email the team or phone Council on 07 3403 8888 to book a session.

Financial assistance

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Council will waive a range of charges, rents and permit fees for all businesses and Council Lessees until 31 December 2020 as they face economic hardship caused by coronavirus. 

Businesses that have paid these fees since 1 March will receive a refund.

The business relief package will waive a range of fees and charges for:  

  • Footpath dining
  • Outdoor dining
  • River Pontoon Moorings
  • Advertising
  • Filming
  • Event cancellations
  • Temporary food stalls
  • Commercial lease rents
  • Commercial stalls, booths and stands
  • Lease fees for community organisations.

Business events

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Council is delivering a range of online webinars and workshops to provide learning and networking opportunities to support small business. 

See all upcoming business events.

Rates relief

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Council is offering rates relief to businesses and residents that experiencing hardship because of the economic impacts of Coronavirus. The assistance will apply to all ratepayers, including owner occupiers, non-owner occupiers and businesses.

Payment plans or deferred payment arrangements will be offered for up to 9 months and interest would not be applied to any outstanding amounts. In addition, all rating recovery processing will cease until further notice.

For more information phone Council on 07 3403 8888.

Working with Council 

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We’re committed to our Local Buy procurement policy, which aims to lift the number of Council contract going to local business by 80 per cent.  

Visit How Council buys or phone 133 BNE (133 263) to find out more. 

Seven-day payment terms

Council wishes to advise Council’s payments to business suppliers who employ less than 20 people has been reduced from 30 days to seven to help further support small business and protect jobs from the impact of coronavirus in Brisbane.  ​

These changes will apply to Council-procured goods and services where outstanding and future payments will be fast-tracked, effective from Friday 3 April 2020.  

Useful links

Other financial assistance

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Business recycling

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Council has announced business recycling fees will be suspended effective immediately, for all businesses currently signed up to the service. The recycling fees will be suspended until December 2020.

Waste charges at Council’s resource recovery centres still apply to businesses and residents. Businesses will not receive a bill for the business recycling service while charges are on hold.

Booking refunds 

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Those needing to cancel an upcoming booking at a Council-operated venue will have their booking refunded or postponed free of charge until further notice.  

Phone the venue where the booking was placed to receive your refund.  

Tools and resources

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Access a suite of resources and advice to help you respond to the impacts of coronavirus.

Our Brisbane Business Community

While Council’s Economic Recovery Taskforce works to help local businesses get back on their feet, many local businesses have inspired us with their innovation and creativity. 

We’re sharing some local business stories hoping it offers inspiration to get your business back on track. 

Find out more


Stay up to date

Want to receive the latest news and updates about doing Business in Brisbane? 

Learn about the many services Council offers to Brisbane businesses, gain advice, be inspired, hear about the latest upcoming events and so much more by signing up to receive our monthly Business in Brisbane e-newsletter

Sign up now

Latest news

Read about the latest business news, initiatives and programs.

The age of the pop-up shop is upon us. Not only are they perfect for building brand awareness or testing a new idea, pop-ups are a great platform to trial your online business in a bricks and mortar store.

We're busting myths on some of the perceived barriers to successful networking to help get you and your business out there.

Coronavirus has hit our city hard and businesses are doing it tough. That’s why our $3.1 billion Budget is all about taking immediate action to protect jobs and get Brisbane open for business again.


Last updated:22 July 2020