Bin collections
Find out when your bins are collected, including your general waste, recycling and green waste services.
Important things to know
To prepare your waste:
- bag up any loose rubbish such as dust and kitchen scraps
- keep recyclables loose - do not bag items you intend to recycle
- keep any garden prunings small
- avoid overloading your bin (maximum weight is 70 kg).
When taking out your bins:
- place bins at the kerb or as close to the kerb as possible by 5.30am
- when taking out multiple bins, set these at least 30 cm apart
- keep bin lids closed with wheels facing towards your property
- position your bin so that it is not obstructed by parked cars
- avoid blocking pedestrian pathways or vehicle access.
Retrieving your bin after collection
Bins can only be placed on the kerb at a reasonable time before collection (no earlier than 24 hours before collection) and need to be removed from the kerb as soon as possible after collection (no longer than 24 hours after collection).
Full bins left out on the footpath too soon before collection or empty bins left on the footpath after collection can become a safety hazard for pedestrians and road users and can detract from the amenity of the area. The Health, Safety and Amenity Local Law 2021 outlines requirements for bin collection times and other safety considerations.
Council may investigate bins continually left on the footpath or kerb and issue on-the-spot fines if you do not have a reasonable excuse for not returning your bins to your property.
Bin lid changeover
Currently throughout Brisbane, general waste wheelie bins have either a red, dark green or dark grey lid. We are now replacing all remaining dark green and grey lids with red lids.
This change will make it easier for residents to put their waste and recycling in the right bin. The red lid general waste bins also help waste truck drivers efficiently service the bin being presented for collection.
No registration is required for this, and there is no fee for a dark green or grey lid to be replaced with a red one.
Lid changeovers will happen from April 2025 until end June 2025.
On your regular general waste collection day, Council’s contractor will follow the collection route to identify any general waste bins with dark green or grey lids. Once the waste is collected from these bins, the contractor will then replace the lids with a red one.
There is no change to bin days. Council will continue to service all general waste bins (dark green, grey and red lidded bins) presented for collection.
Once removed, dark green and grey lids are taken to Council’s bin manufacturer where the material is melted down and used to produce new bins.
No. The bin lid changeover team will not have the correct equipment to do routine bin repairs during bin lid swaps.
If your bin requires repair, submit an online request for bin repair or phone Council on 07 3403 8888.
No. The bin lid changeover team will only be equipped to replace dark green or grey lids.
If your bin lid requires repair, submit an online request for bin repair or phone Council on 07 3403 8888.
No.
The QR code directs you our webpage with details of what can go in the general waste bin.
If you notice another bin in your street receive a red lid but your bin hasn't, don't be concerned as your lid will be changed over.
If your lid isn't changed by 1 July 2025, submit an online request or phone Council on 07 3403 8888.
Request an extra bin collection
You can contact Council to arrange an extra waste collection (special waste bin collection) for a fee.
You can pay online for your special waste (extra) bin collection service.
What can I do if my bin was missed?
You can report it online or phone Council if your bin was not collected on collection day.
Report missed bins:
- after 4.30pm on your bin collection day for general waste bin collections
- within 2 working days of your bin collection day for recycling and green waste bins.
Bins will be collected as soon as possible once a request has been made.
Frequently asked questions
If Council missed your bin collection, you can report a missed bin after 4.30pm on your day of service. You can report a missed recycling or green bin collection within 2 working days of your normal day of service. Bins are collected as soon as possible.
Before you contact Council about replacing your stolen bin, double-check your neighbour has not taken your bin by mistake.
To report a stolen bin, you can
- use our Report a bin problem online form
- phone Council on (07) 3403 8888.
To report a bin complaint, use our Report a bin problem online form.
You can request a replacement or repair for a damaged or stolen bin, or report an abandoned bin. When we investigate your complaint about a bin left out, we consider:
- the day of service (the day of collection)
- how long the bins have been left on the footpath or kerb
- how often the bins are left out.
Alternatively, you can phone Council on 07 3403 8888.
