Brisbane Severe Weather Alert

As a subscriber to the Brisbane Severe Weather Alerts service, you may receive alerts for potentially dangerous weather events, such as:

• hail and severe thunderstorms
• destructive winds and cyclones
• flooding from a number of different sources including creek, river and king tides
• public safety alerts.

Severe weather notifications are issued if the Bureau of Meteorology (BoM) has issued a severe weather warning that includes the Brisbane area. Some storm activity, including strong winds, thunder, lightning and rain may not reach BoM’s triggers or impact the Brisbane area. Warning alerts are not distributed in this case.

Residents whose registered address is within an area where Creek Flooding Alerts are available, will receive additional alerts. These alerts provide warning of creek flooding and stream rises. For more information, visit creek flooding alerts.

The Weatherzone app gives you access to extra features. These include receiving alerts (push notifications) for any hazards in your immediate location and selected addresses. You must turn on location services on your mobile device.

The app allows you to receive alerts in languages including English, Traditional Chinese, Simplified Chinese, Korean, Vietnamese and Arabic.

Download the app for free

Download the Weatherzone app for your device, then follow the steps below:

Download for Apple devices  Download for Android devices

Steps for severe weather alerts in the Weatherzone app:

1. Install the app to your device using the relevant button above
2. Once installed, follow the prompts in the app to turn on location services and notifications
3. Tap the menu button in the bottom-right of the screen
4. Tap ‘Brisbane Severe Weather Alerts’ under the ‘Settings’ heading
5. If you have an existing Brisbane Severe Weather Alert subscription, tap ‘Login’. If you’ve forgotten your password, tap ‘Forgotten your password or can’t access your account?’
6. If you don’t have an existing Brisbane Severe Weather Alert subscription, tap ‘Register’ and follow the prompts.

If you are an existing alert service user and are having difficulty creating a new password within the app, download Brisbane Severe Weather Alert reset password - handy hints (Word - 2.7Mb) for help.

All alerts rely on independent telecommunications networks. Emergencies can cause some system failures. Alerts may not send or be delayed. Make sure you have a battery powered radio as a back-up in emergency situations and listen for weather warnings.

To update your account details, you will need to create a password. Log in with your existing email address and select 'forgot your password'. You will receive an email to update your details. Open the email and follow the prompts to create your new password. Once you have created your password, you will be able to log in and change information in your profile. This includes adding new addresses or changing the type of alerts you receive.

To unsubscribe from the service, log in to your account and unselect all alert types or contact Council.