A City for Everyone: Inclusive Brisbane Plan 2019-2029 - Transport for everyone

Council recognises that public transport is an important part of being able to fully participate in community life¹, particularly for people with mobility limitations and their families and carers. Up to a third of Australians with disability say a lack of access to transport can be a significant barrier to inclusion². Studies show that people with lower incomes rely more heavily on public transport³. Older people are also more likely to walk or take the bus, train or ferry than drive.

Residents of all ages and abilities report that social inclusion is increased if they can get to the places and events that bring a sense of connection and belonging to their lives.

Residents and visitors value information and support that helps them build confidence in using public transport. Knowing how to pay for the ferry, having the ability to read timetables in diverse languages, knowing which stop is approaching when on the bus, and being able to seamlessly connect from a smooth footpath to a sheltered bus stop, can make using public transport easier and more efficient.

To help people feel comfortable with using public transport in Brisbane, commuters should have a range of options available to them to find out where they are on their bus journey.

"I don’t use a smartphone but rely on public transport. The more information onboard, the more confident I would be to travel independently."

- Samir, Jindalee


1. Australian Government, Disability Standards for Accessible Public Transport 2002, Commonwealth of Australia, Canberra, 2002, viewed 27 July 2019, https://www.legislation.gov.au

2. National People with Disabilities and Carers Council, Shut out: the experience of people with disabilities and their families in Australia, Department of Families, Housing, Community Services and Indigenous Affairs, Canberra, 2009, viewed 27 July 2019, https://www.dss.gov.au

3. Queensland Council of Social Service, Cost of Living and age pensioner households, QCOSS, Brisbane, 2017, viewed 27 July 2019, https://www.qcoss.org.au

4. Arup, Shaping Ageing Cities: 10 European case studies, Help Age International, London, 2015, viewed 27 July 2019, https://www.arup.com

Last updated: 27 March 2020