A City for Everyone: Inclusive Brisbane Plan 2019-2029 - Digital participation

From language translation applications to beacons in public spaces that guide individuals with vision impairment, technology is breaking barriers in our community to make it easier to work, navigate and access information and services. Increasing access to the internet for the 38,000 households that don’t have it¹, having the right device and developing skills will mean more people can access online services and better connect with communities.

Council’s ‘What’s On’ guide will continue to be enhanced so everyone can customise results to meet their needs. This may include events with interpreters, wheelchair access or live captioning.

Digital literacy programs will bridge the digital divide so people of all ages, abilities, incomes and backgrounds can participate in community life. Council will continue to upskill people who are less connected, including residents requiring additional support such as older residents and people with disability². Council will partner with them regarding the digital environment so they can connect, share and participate in online engagement activities, ultimately improving access to information.

Access to information provides opportunity; while many residents access information online, those that don’t are reliant on local newspapers, radio, information at libraries, local networks and community centres. Council will continue to produce information in a range of print and audio formats so everyone can access information.

"I don’t always know about things happening in the city. It’s great I can access the internet at the library, but I still rely on local papers and radio to hear about things I could get involved in."

- Yasmine, Inala


1. Australian Bureau of Statistics, 2016 Census QuickStats, ABS, Canberra, 2017, viewed 27 July 2019, http://www.censusdata.abs.gov.au

2. J Thomas, J Barraket, C Wilson, S Ewing, T MacDonald, J Tucker and E Rennie, E, Measuring Australia’s Digital Divide: The Australian Digital Inclusion Index 2017, RMIT University, Melbourne, 2017, viewed 27 July 2019, https://digitalinclusionindex.org.au

Last updated: 27 March 2020