Queen Street Mall public realm improvements

Council is upgrading the Queen Street Mall, an economic hub in the city centre that is uniquely Brisbane.

Project Summary

This table provides summary information about the Queen Street Mall Public Realm Improvements project including address, ward, project outcomes and the latest updates.
AddressQueen Street Mall, Brisbane City
Project outcomesProvide open, free flowing, vibrant, flexible and green mall
Latest updateFirst stage of construction commenced in May 2018.

About the project

The Queen Street Mall is a green, public space where people meet, gather, linger, shop, eat, and enjoy public life. The mall has a huge choice of retail offered in a city centre environment combined with community events and the activation of tenancies.

The Queen Street Mall’s central location, public transport connections, presence of major shopping anchors and ongoing program of events attribute to the success of the hub. The mall is a safe, popular and people-oriented space. At the same time as the City grows and the context for the mall changes. It is widely recognised that the mall needs to continue to evolve and adapt to meet changing trends in retail and community expectations.

During March and April 2015, Council conducted Queen Street Mall visioning consultation with more than 1000 people. Since then, Council has analysed the results in consultation with key stakeholders. Council has developed three key attributes to ensure the ongoing success of the mall:

  • a mall for all
  • an economic hub
  • uniquely Brisbane.

The resulting Queen Street Mall public realm improvement project seeks to create a more open, free flowing, vibrant, flexible and green mall. The key elements of the Queen Street Mall public realm improvements are:

  • subtropical landscaping
  • new structures including public seating
  • large spaces for performance and events
  • small spaces provide retreat and relaxation
  • in-ground lighting within the central strip to create a festive atmosphere at night.

This stage includes the construction of a new water feature at the intersection of Queen and Albert Streets. It is the first phase of the relocation of the central tenancy. Once complete the Department of Transport for Main Roads (TMR) will install a new glass lift to improve accessibility to the bus station underneath the mall.


Works will involve:

  • constructing a new multi-tiered water feature
  • removal of the existing tenancy.

Council’s portion of this work was complete in September 2018. TMR works will be complete early to mid-2019, weather and construction conditions permitting.


Working hours will generally be between 7am and 6pm Monday to Friday. Council will make every effort to limit noisy works between 11.30am and 1.30pm where possible. This will minimise disruption during construction and ensures pedestrians can access all shops during trading hours.

Some out-of-hours works may be necessary during construction. Council will provide advance notice of any activities likely to cause disruption.

Council is unable to switch off reverse beepers due to workplace health and safety requirements. 

Throughout construction, businesses and residents may experience noise disruption and increased lighting.

Council will provide advance notification of activities likely to cause additional disruption during the construction period.

Removal of the information kiosk

Works to remove the information kiosk at the Edward Street end of the mall started on 4 February 2019 and will take approximately three weeks. The kiosk removal will increase open space and improve pedestrian mobility through the mall. An alternative information kiosk is at the Regent Cinema. 

Council will carry out removal activities between 7pm and 5am, Monday to Thursday, weather permitting.

More information

For more information, you can:

  • phone the project team on 1800 884 681 during working hours
  • phone Council on 07 3403 8888 outside of working hours
  • email the project team
  • write to:​
    Queen Street Mall public realm improvement
    City Projects Office
    Brisbane City Council
    GPO Box 1434
    Brisbane Qld 4001.


Last updated:13 May 2019