Queen Street Mall public realm improvements

Council is upgrading the Queen Street Mall, an economic hub in the city centre that is uniquely Brisbane.

Project Summary

This table provides summary information about the Queen Street Mall Public Realm Improvements project including address, ward, project outcomes and the latest updates.
Address Queen Street Mall, Brisbane City
Ward Central
Project outcomes Provide an open, free flowing, vibrant, flexible and green mall
Latest update

First stage of construction was finished in September 2018.

Kiosk removal at the Edward Street end was undertaken in February 2019.

About the project

The Queen Street Mall is a green, public space where people meet, gather, linger, shop, eat, and enjoy public life. The mall has a huge choice of retail offered in a city centre environment combined with community events and the activation of tenancies.

The Queen Street Mall’s central location, public transport connections, presence of major shopping anchors and ongoing program of events attribute to the success of the hub. The mall is a safe, popular and people-oriented space. At the same time as the City grows and the context for the mall changes. It is widely recognised that the mall needs to continue to evolve and adapt to meet changing trends in retail and community expectations.

During March and April 2015, Council conducted Queen Street Mall visioning consultation with more than 1000 people. Since then, Council has analysed the results in consultation with key stakeholders. Council has developed three key attributes to ensure the ongoing success of the mall:

  • a mall for all
  • an economic hub
  • uniquely Brisbane.

The resulting Queen Street Mall public realm improvement project seeks to create a more open, free flowing, vibrant, flexible and green mall. The key elements of the Queen Street Mall public realm improvements are:

  • subtropical landscaping
  • new structures including public seating
  • large spaces for performance and events
  • small spaces provide retreat and relaxation
  • in-ground lighting within the central strip to create a festive atmosphere at night.

The first stage included the construction of a new water feature at the intersection of Queen and Albert Streets. It was the first phase of the relocation of the central tenancy. Once complete, the Department of Transport for Main Roads (TMR) installed a new glass lift to improve accessibility to the bus station underneath the mall.


Works for the first stage involved:

  • constructing a new multi-tiered water feature
  • removal of the existing tenancy.

Council’s portion of this work was complete in September 2018. TMR works were completed mid-2019.

Council is committed to keeping the local community informed and will provide information about future stages of the project as information becomes available.

Removal of the information kiosk

Works to remove the information kiosk at the Edward Street end of the mall were undertaken in February 2019. The kiosk removal has increased open space and improved pedestrian mobility through the mall. An alternative information kiosk is at the Regent Cinema. 

More information

For more information, you can:

  • phone the project team on 1800 884 681 during working hours
  • phone Council on 07 3403 8888 outside of working hours
  • email the project team
  • write to:​
    Queen Street Mall public realm improvement
    City Projects Office
    Brisbane City Council
    GPO Box 1434
    Brisbane Qld 4001.


Last updated: 31 October 2019

Brisbane City Council acknowledges the Traditional Custodians of the land and their unique relationship with their ancestral country. We pay respect to all Aboriginal and Torres Strait Islander Elders of Brisbane, and recognise their strength and wisdom.