Annual evaluation of your organisation

All Brisbane City Council community facility tenants are required, as part of their lease/licence agreement, to complete an annual census.

In addition to Council's annual census, it is highly recommended your organisation undertake its own annual evaluation to examine how well your organisation is operating and to identify areas for improvement.

An annual evaluation can help your organisation to:

  • manage its governance processes, and decision making
  • help plan upcoming programs and initiatives to improve operations
  • track the impact of changes the organisation has made since the last evaluation.

Ideally, an annual evaluation is undertaken following your annual general meeting, or when there is a significant change in committee membership.

Evaluation tools

There are free tools available for community, sport and recreation organisations to review, evaluate and track their organisation and performance.

Sport Australia - Game Plan

Sport Australia's Game Plan, is a digital platform solution designed to support sporting clubs of all sizes with valuable insights into their strategic and operational capabilities and provides access to specific tools and resources to build and support ongoing development.

QCOSS - evaluation

Queensland Council of Social Service (QCOSS) is Queensland's peak body for the social service sector. Visit their evaluation page for information on the types of evaluation you can undertake and how to do it, including performance indicators and data collection.

CSIA - Business Maturity Scorecard

The Business Maturity Scorecard is a development tool designed for community services by the Community Services Industry Alliance (CSIA).

The business maturity scorecard is free to use and provides a consistent way to measure, record and track your organisations performance over time. It is most suitable for medium to large organisations and has more of a focus on performance and improvement.

The scorecard is a high-quality, easy-to-use, interactive resource that guides you through questions across eight business areas including transparency and accountability, governance, research and innovation, collaboration and cooperations, and digital capability.

Upon completion of the questionnaire, you will receive a full report with an analysis of your organisation's strengths and areas of development in less than 20 minutes.

More information

For further advice on evaluating your organisation or Council’s annual census for community lessees, phone Council on 07 3403 8888.

Related links

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