Pay for parking with CellOPark

CellOPark is a convenient way to pay for parking using your mobile device. CellOPark Australia offers a range of payment methods for parking meters and parking at Brisbane City Council car parks. CellOPark Australia provides this service on behalf of Council.

Register

To pay for a parking session from your mobile device, you will need to register as a CellOPark Australia user. You can register by:

Visit the app for valid Council parking special deals and to find out about 15-minute free parking.

How it works

Once registered, you can pay for parking using your mobile device at Council's car parks and at parking meters.

Council car parks

You can pay for parking using CellOPark at Council's car parks at:

To use the CellOPark app to pay for parking at a Council car park:

  1. Take a ticket at the car park entry.
  2. You will receive notification on your mobile device to pay using your CellOPark account, select 'yes I do'.
  3. To exit, simply drive your car to the exit gate and drive through. Your CellOPark account is charged immediately upon exit.

Parking meters

After you have parked your vehicle at a parking meter:

  1. Open the CellOPark Australia app.
  2. Select your vehicle registration from the drop down menu at the bottom of the page.
  3. To start your session you can either:
    • select Brisbane as your location from the drop down menu
    • enter the correct zone number (look for the seven digit number printed on the side of the nearest parking meter)
    • select start, or scan the QR code located on the side of the parking meter (directly underneath the seven digit zone number) to start your session automatically. The countdown timer will begin and display the maximum remaining time for your parking session (parking officers can see your valid parking session when they check your number plate).
  4. To stop your session:
    • select stop in the app or website, or
    • phone CellOPark. Yyou must use the mobile number linked to the account. Your account is charged only for the time you use.

Other payment options

If you are having difficulties paying for parking using CellOPark, you can:

  • use alternative payment options including coins (20c, 50c, $1, $2 are accepted) or credit cards (Visa or MasterCard), or
  • phone Council on 07 3403 8888.

SMS reminders for parking meter

Premium service users can opt to receive SMS reminders advising:

  • when their parking session has 15 minutes remaining
  • to stop the current parking session if they have driven away (iMoved feature).

This service costs $1.99 per month per registered vehicle and covers unlimited messages and notifications during that month. CellOPark will not charge a service cost for that month if you don't use these services.

Costs

The following charges apply for mobile phone parking payments. Your account is charged after the 24th of each month. Only one payment is accepted per month for parking fees accumulated during the billing cycle.

The different charges that apply for mobile phone parking payments.
Transaction cost Cost
CellOPark Australia app Free
Registration  Free
Using the app Free
Using the phone Call charges apply
Premium account (optional) - includes SMS reminders and iMoved feature $1.99 per registered vehicle per month

CellOPark Australia manages the mobile phone payment system.

Last updated:24 July 2019
Topics: parking