Apply for or renew parking permits

Brisbane City Council offers a range of accessible ways for eligible residents to apply for or renew a permit through the digital parking permit system.

Council has transitioned to a digital permit system where vehicle registrations area linked to permits. Residents are no longer required to display their permit.

You can renew or apply for a parking permit:

You may nominate up to three streets to appear on your permit. This may include your residential street and two others in close proximity to your street. Your permit will only be valid for use in the streets approved for your permit, in accordance with other parking permit conditions. If you apply for more than one permit, you will need to select the same streets for all your permits. 

Payment is required at the time you apply for or renew a parking permit, however payment will not be processed until your application has been reviewed and approved. Find out about parking permit fees.

To apply for a parking permit, you must complete the relevant application form and submit it via your chosen method with the required supporting documentation.  Provide copies of your documentation (not originals), as Council cannot send documents back to you.

Once all information is received, your application will be fully assessed within one business day. If eligible, your permit will be activated for immediate use.

If further documentation is required, your permit will be activated pending further assessment. The Parking Permit team will contact you to request the relevant documents. If documents are not provided within seven days, your permit will be cancelled. If you wish to reapply, you will need to submit a new application.

Renewing permits

When you renew a resident or visitor parking permit, it will be valid for a full 12 months from the date your current permit expires. You will be sent a notification by email or mail 30 days before your permit expires, inviting you to renew the permit to avoid parking without a valid permit. If you require a printed visitor permit, or are applying to renew a parking permit by mail, you should apply to renew your permit as soon as possible to allow adequate time for postal delivery before your current permit expires.

Apply or renew online

You can renew or apply for a parking permit online through a self-managed digital portal. Once you have created an account, you can instantly apply for permits, easily update your details and make payments.

Using the online self-managed portal is the quickest way to renew or apply for a permit. This method offers instant activation upon application, provided the correct documentation is submitted. Payment options include credit or debit card (Visa or Mastercard only).

Apply or renew via email or mail

To apply for a parking permit via email or mail, you can download the Regulated Parking Permit application form. This form can be used when applying for a resident parking, visitor parking, short-term category A and B, carer, fleet or vessel occupier permit.

Send the completed application form and copies of all supporting documentation by email to the Parking Permit team. Alternatively, mail your completed application form and copies of all supporting documentation to:

Brisbane Parking Permits
PO Box 7907
Brisbane Qld 4001.

To renew your parking permit via email, email the Parking Permit team and include the permit number/s you need to renew and attach copies of your supporting documentation.

To renew your parking permit by mail, send your renewal notice and copies of your supporting documentation to the Brisbane Parking Permits postal address listed above.

If you are renewing or applying for a permit by email or mail, you need to provide a contact phone number for the Parking Permit team to arrange credit card payment over the phone. Payment options include credit card or debit card (Visa or Mastercard only).

To apply for other parking permits, download the:

Apply or renew over the phone

To renew or apply for a parking permit over the phone, contact the Parking Permit Contact Centre on 1300 322 377 from 7am-7pm, Monday to Friday (excluding public holidays).

If you apply for or renew a parking permit over the phone, you will be required to email or mail supporting documentation for Council to assess and approve your application. Payment options include credit card or debit card (Visa or Mastercard only).

Apply or renew in person

For assistance submitting your permit application or renewal, visit a Council Regional Business Centre. If you are applying for a permit, bring copies of your supporting documentation and your application form. If you are renewing a permit, bring your renewal notice and copies of your supporting documentation. Customer service staff will send your application to the Parking Permit team. Payment options include cash, credit card, EFTPOS or cheque.

Information privacy

Council takes steps to protect the privacy of individuals as required by the Information Privacy Act 2009. Council may pass your relevant details onto its contracted service provider to manage the permit issuing processes on our behalf.

More information

Find more information about:

Last updated:18 November 2019
Topics: parking