Brisbane’s e-mobility strategy

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Brisbane City Council has developed Brisbane’s e-mobility strategy to provide guidance to private and public enterprise and support the use of sustainable and more energy-efficient transport options across Brisbane. This document outlines Council’s priorities on e-mobility including our policies, plans for infrastructure and safety considerations for future partnerships.

Our vision is for a connected city, where transport enhances liveability, supports business and investment, takes advantage of new technology and keeps riders and pedestrians safe.

By outlining a vision that looks to the future, we’re improving quality of life for residents while ensuring our city has the services and infrastructure to meet the needs of future generations.

About the project

Transport is essential to the functioning of our city. Our transport networks connect people to work, study, services and entertainment, and move goods, commodities and resources to ensure that our city’s economy thrives.

The Transport Plan for Brisbane – Strategic Directions (Transport Plan) is Council’s plan to guide the evolution of our city’s transport network over the next 25 years as Brisbane grows and evolves. E-mobility (also referred to as e-wheeling) is a key initiative of the Transport Plan and focuses on opportunities to encourage greater use of e-bikes, e-scooters and other emerging, sustainable e-mobility travel options.

Brisbane’s e-mobility strategy provides further direction to realise this key initiative, helping to meet the city’s needs as well as being flexible to respond to the opportunities and challenges ahead.

There are five outcomes that form Council’s strategic direction in the adoption of e-mobility as part of the transport system. For each outcome, we have developed directions to guide Council’s implementation.

The outcomes are:

  • private and public agencies are responsive and work together effectively to improve safety and ensure public confidence in e-mobility
  • e-mobility services are widely used in Brisbane, helping to connect communities with local services
  • transport services and infrastructure help to enable e-mobility as a replacement for short car trips, especially for the first-and-last mile to public transport
  • the use of technology improves the efficiency and effectiveness of e-mobility networks and services in Brisbane
  • our transport infrastructure helps to improve safety and public confidence and helps the e-mobility industry to grow.

It is Council's responsibility to:

  • promote and coordinate activities that relate to implementing the strategy 
  • encourage government, industry, private sector and the community involvement in Brisbane's transport future
  • monitor and track progress towards achieving the outcomes of the strategy.

The e-mobility strategy will continue to guide future planning and help make e-mobility, including shared schemes, a part of our city's transport network.

You can download:

Community consultation

In late 2020, community and industry were invited to share feedback on the draft e-mobility strategy.

Feedback was collected via:

  • an online survey on Council’s website
  • phone calls and emails sent to the project team
  • written correspondence.

On Tuesday 1 June 2021, Council released the Brisbane’s e-mobility strategy consultation report. The consultation report summarises the community feedback received during the consultation period.

For more information, download the:

Personal Mobility Device legislative changes

On 1 November 2022, the Queensland Government introduced a range of new laws and law reforms for the use of personal mobility devices (PMDs), which includes e-scooters, e-skateboards and segways. These new laws change how and where people can use PMDs such as e-scooters, including how fast these devices can travel on different types of pathways. The new laws do not change rules for cycling, including the use of e-bikes.

For the most up to date information about all of these changes and how they may impact you, visit the Department of Transport and Main Roads’ website.

From 1 November 2022, the default speed limit on all footpaths, shared pathways and crossings will be reduced to 12km/h. This change affects how people will use many of Council’s popular shared pathways and footpaths. The maximum speed that e-scooters can travel at on permitted local roads and dedicated bike infrastructure, such as bikeways, will continue to be 25km/h.

As part of the new laws, the Queensland Government has created the option for local councils to apply for increased speed limits on shared pathways of up to 25km/h in certain locations that meet key safety guidelines.

Once Council has reviewed the guidelines, it will assess which shared pathways would be safe and suitable for increased speed limits. Council will complete the full speed limit review required for any changed speed limits and work with the community to implement any changes.

E-mobility trials

Bayside e-mobility trials

Council is extending the e-mobility trial of shared hire e-scooters from Beam and Neuron in the Bayside areas. The trial commenced in December 2021, and has been extended to 30 November 2022.

Read more

It includes up to:

  • 200 e-scooters in the Wynnum and Manly area
  • 200 e-scooters in the Sandgate, Shorncliffe and Brighton area.

With these areas being popular with visitors, the introduction of e-scooters to bayside suburbs supports tourism, local businesses and connections to public transport.

The e-scooters are dockless and Bayside riders must use virtual designated parking zones that have been allocated as part of the trial.

Riders can find virtual designated parking zones on the operators’ (Beam or Neuron) apps.

Any poor riding behaviours witnessed should be reported to the Queensland Police Service (QPS) through Policelink on 131 444.

To report inappropriately parked e-scooters, contact:

  • Beam via email or phone on 07 3186 1011
  • Neuron via email or phone on 07 3067 8617.

The trial will be assessed on a range of criteria including:

  • trips per day
  • resident and business feedback
  • rider feedback
  • reported incidents
  • connections to public transport
  • parking compliance
  • community research.

Rules for personal mobility devices including shared e-scooters are available on the Queensland Government website

If you would like to provide feedback on the trial, you can email the e-mobility team

Safe Precincts Trial 

Council has introduced new restrictions for shared e-scooters from Beam and Neuron in the:

  • Brisbane CBD Safe Night precinct
  • Fortitude Valley Safe Night precinct.

Read more

The Safe Precincts trial commenced in December 2021. It includes restrictions in the CBD and Fortitude Valley Safe Night precincts between midnight to 5am on Friday and Saturday nights including:

  • locking shared e-scooters from Beam and Neuron
  • 15km/hr speed limits for shared e-scooters in the CBD and Fortitude Valley.  

To view the Safe Night precinct maps, visit the Queensland Government website.

If you would like to provide feedback on the trial, you can email the e-mobility team

First Mile Last Mile Trial

Council is partnering with the Department of Transport and Main Roads to trial shared e-mobility at Brisbane busway stations on the future Metro 1 line.

Read more 

This e-mobility trial commenced November 2022 and allows Beam and Neuron e-scooters and e-bikes to start and end trips at designated parking hubs around Buranda, Greenslopes, and Holland Park West busway stations.

To support the trial, Beam and Neuron e-scooters will also be available in the catchment area around these busway stations including Buranda, Greenslopes, Holland Park and parts of Annerley and Tarragindi.

This trial will run for up to 12 months and is expected to:

  • create new e-mobility connections to and from busway stations on the future Brisbane Metro line
  • improve opportunities to connect residents to public transport hubs and cycling and pedestrian links
  • increase the number of commuters using shared devices to access public transport hubs
  • reduce unnecessary short car trips
  • reduce traffic congestion and parking issues on local streets.

The e-mobility devices are dockless and riders should use designated parking zones that have been allocated as part of the trial.

Riders can find designated parking zones on the operators’ (Beam or Neuron) apps.

Any poor riding behaviours witnessed should be reported to the Queensland Police Service (QPS) through Policelink on 131 444.

To report inappropriately parked e-scooters, contact:

  • Beam via the website or phone on 07 3186 1011
  • Neuron via email or phone on 07 3067 8617.

Rules for shared devices at trial busway stations:

  • No e-mobility devices are permitted on station platforms or the busway.
  • Don't ride through pedestrian areas. 
  • 12 km/h in other areas.
  • Parking is only for shared scheme devices managed by Beam and Neuron.
  • Parking for Beam and Neuron is only permitted in designated areas.
Brisbane e-mobility ride zone map

Accessible version

More information

To find out more about the project or provide feedback, you can:

Bulimba and Hawthorne Trial

Council has commenced a trial of shared hire e-scooters from Beam and Neuron in the Bulimba and Hawthorne area. 

Read more

This e-mobility trial commenced November 2022 and the new ride zone includes Bulimba, Hawthorne, Norman Park and parts of Morningside and Coorparoo.

The trial will run for up to 12 months and is expected to:

  • create new e-mobility connections to and from Oxford Street, local points of interest, the Bulimba, Hawthorne and Apollo Road ferry terminals, the Morningside train station, and the Wynnum Road cycleway
  • provide another option to connect residents to cycling and pedestrian links
  • reduce the need for short car trips
  • reduce traffic congestion and parking issues on local streets.

The e-mobility devices are dockless and riders should use designated parking zones that have been allocated as part of the trial.

Riders can find designated parking zones on the operators’ (Beam or Neuron) apps.

Any poor riding behaviours witnessed should be reported to the Queensland Police Service (QPS) through Policelink on 131 444.

To report inappropriately parked e-scooters, contact:

  • Beam via the website or phone on 07 3186 1011
  • Neuron via email or phone on 07 3067 8617.
Brisbane e-mobility ride zone map

Accessible version

More information

To find out more about the project or provide feedback, you can:

E-mobility parking hubs

As part of our e-mobility strategy, we are rolling out designated shared scheme parking areas across the city, to create a network of physical parking locations in areas of high demand.

E-mobility parking hubs provide a designated place to park and pick up shared
e-scooters and e-bikes, to help ensure our footpaths and roads are kept clear and safe for pedestrians and road users.

Council has established more than 25 e-mobility parking hubs at key locations across the CBD and inner suburbs and will continue to investigate and install new e-mobility parking hubs across Brisbane throughout 2022.

Find out more about e-mobility parking hubs.

More information

If you would like to find out more about the project, you can:

Last updated: 19 December 2022

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