AI-powered customer engagement for small business

AI-powered customer engagement for small business

Date & time
Wed 4 Sep 2024
9:00am to 11:30am
Add to Calendar 2024-09-04 09:00 2024-09-04 11:30 Australia/Brisbane AI-powered customer engagement for small business <strong>Registration and networking:</strong> 9&ndash;9.30am <strong>Workshop:</strong> 9.30-11.30am Learn how AI-driven tools can help you converse with and capture customers for your business. While automation has emerged as a useful tool for lead generation, customer enquiries and service, AI adds an additional layer to create experiences that mimic live customer agent responses in a cost-efficient and timely way. You&rsquo;ll be equipped with take home processes on how to engage an AI Chatbot so you can implement the lessons learned in your business. Join this workshop to learn:<ul> <li>how to define your client communication needs</li> <li>the different ways you can connect with and respond to customers</li> <li>emerging AI tools for client communication and lead capturing</li> <li>how to set up a simple AI chatbot for your website</li> <li>next steps in growing your 24hr client response strategy.</li></ul>Brisbane City Council, with <a href="https://www.businessintraining.com.au/" target="_blank">Business in Training</a>,&nbsp;is delivering this free workshop to support local businesses to grow and thrive. Look out for further events in the <a href="https://www.brisbane.qld.gov.au/business-in-brisbane/business-events-and-support/business-events-calendar" target="_blank">business series</a>. Suburban Business Hub, 16 Aspinall Street, Nundah
Similar events
Age

Suitable for all ages

Cost

Free

Registration and networking: 9–9.30am
Workshop: 9.30-11.30am

Learn how AI-driven tools can help you converse with and capture customers for your business.

While automation has emerged as a useful tool for lead generation, customer enquiries and service, AI adds an additional layer to create experiences that mimic live customer agent responses in a cost-efficient and timely way.

You’ll be equipped with take home processes on how to engage an AI Chatbot so you can implement the lessons learned in your business.

Join this workshop to learn:

  • how to define your client communication needs
  • the different ways you can connect with and respond to customers
  • emerging AI tools for client communication and lead capturing
  • how to set up a simple AI chatbot for your website
  • next steps in growing your 24hr client response strategy.

Brisbane City Council, with Business in Training, is delivering this free workshop to support local businesses to grow and thrive.

Look out for further events in the business series.

Bookings

Bookings are required. Please register via Eventbrite

Venue

Suburban Business Hub, 16 Aspinall Street, Nundah

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