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Brisbane City Council has five Customer Centres (formerly known as regional business centres) across Brisbane. Specially trained staff can provide information and advice on topics including:

licensing
permits and applications
local laws and compliance
rates enquiries
account payments (EFTPOS facilities available)
animal registration.

Coronavirus restrictions

Restrictions are in place for the Brisbane Local Government Area. Find out more.

Important notice

Council’s East and West Customer Centres have been relocated to within the Carindale and Indooroopilly Libraries.

Council’s Customer Centres will now be open later.

Please see the change in hours of operation as listed below.

Customer Centre locations and opening hours

Regional business centre locations and opening hours.
Region	Location	Opening hours
North	Level 1, 375 Hamilton Road, Chermside (above Chermside Library)	Monday-Friday 9am-5pm
South	665 Fairfield Road, Yeerongpilly (opposite Yeerongpilly Railway Station)	Monday-Friday 9am-5pm
East	Carindale Library Westfield Carindale Shopping Centre 1151 Creek Road, Carindale	Monday-Friday 9am-5pm
West	Indooroopilly Library Indooroopilly Shopping Centre 322 Moggill Road, Indooroopilly	Monday-Friday 9am-5pm
Central	Library and Customer Centre Level 1, 266 George Street, Brisbane	Monday-Friday 9am-5pm

More information

Find out more about our commitment to you by reading our Customer Charter.

Last updated: 30 September 2021