Visit Council

Brisbane City Council has five Customer Centres (formerly known as regional business centres) across Brisbane. Specially trained staff can provide information and advice on topics including:

  • licensing
  • permits and applications
  • local laws and compliance
  • rates enquiries
  • account payments (EFTPOS facilities available)
  • animal registration.

Coronavirus restrictions

Restrictions are in place for the Brisbane Local Government Area. Find out more.

Important notice

Council’s East and West Customer Centres have been relocated to within the Carindale and Indooroopilly Libraries.

Council’s Customer Centres will now be open later.


Please see the change in hours of operation as listed below.

Customer Centre locations and opening hours

Regional business centre locations and opening hours.
Region Location Opening hours
North Level 1, 375 Hamilton Road, Chermside
(above Chermside Library)
Monday-Friday
9am-5pm
South 665 Fairfield Road, Yeerongpilly
(opposite Yeerongpilly Railway Station)
Monday-Friday
9am-5pm
East

Carindale Library
Westfield Carindale Shopping Centre
1151 Creek Road, Carindale

Monday-Friday
9am-5pm
West

Indooroopilly Library
Indooroopilly Shopping Centre
322 Moggill Road, Indooroopilly

Monday-Friday
9am-5pm
Central Library and Customer Centre
Level 1, 266 George Street, Brisbane
Monday-Friday
9am-5pm

More information

Find out more about our commitment to you by reading our Customer Charter

Last updated: 30 September 2021