Report it: Change your contact details
Update details for your rate account, dog registration, library card or registered backflow prevention devices.
What services you can update
You can update contact details for Council services including:
- rates
- dog registration
- library cards
- backflow prevention devices.
You must provide your current contact details including:
- name
- phone number
- email address.
Provide your updated contact details. This can be your:
- residential address
- postal address
- phone number
- email address.
Let us know which Council service you would like to update with your new contact details.
Depending on the service you are updating the contact details for, you need to provide:
- your rate account number and property address (rates)
- your dogs registration or tag number (dog registration)
- your library card number (library accounts)
- your Backflow Prevention Device (BPD) reference number and property address (backflow prevention devices).
Frequently asked questions
You can change your rate account authority via the online form.
You can change details of your dog registration details, including address, name, phone number and renewal fee information. Use the change dog registration details online form to update.
Use the transfer dog ownership online form to transfer ownership of a dog from yourself to someone else.