Brisbane bin and recycling app

Brisbane City Council's Brisbane Bin and Recycling app helps you stay up to date with bin collection days and learn how to recycle waste more effectively. 

Council developed the app to help make recycling decisions quick and simple. This is part of Council’s plan to work together for a clean and green city, with reduced waste to landfill. 

The app is available to download onto iOS and Android devices.

Features

App features include:

  • a bin collection calendar for Brisbane residents, with a notification option to remind you when your bins will be collected
  • an alphabetical list of materials with information on how to recycle or dispose of them
  • general information about bin collections
  • general information about Council’s waste facilities, with map and directions
  • recycling tips and myths
  • push notifications about your next kerbside collection service and free tipping days in your area.

Download the app

Download the Brisbane Bin and Recycling app for free through:

Frequently asked questions

How much does the Brisbane bin and recycling app cost?

The app is free for residents to download and use.

Will I have to enter my street address and suburb each time I use the app?

No. The app recalls information from the last loaded street address. Only information specific to your collection area is displayed.

How do the reminders work?

Notification reminders are sent for a Monday to Friday timeframe. There are two different reminder options.

  1. 'Next' - this option provides the next service for all bin types.
  2. 'All' - this option sets a reminder for all bin types every week until it is disabled.

You select the time to be reminded to put your bins out.

Does the Brisbane bin and recycling app contain all the waste and recycling information for Council?

The information in the app is a summary of waste and recycling information. 

Read more about rubbish, tips and bins.

How do I provide feedback on the app?

To provide feedback on the app, contact Council or phone Council on 07 3403 8888.

Set up bin collection day reminders

To receive bin collection day reminders you'll need to allow push notifications on your device. Go to phone settings, then app notifications and enable the app to allow notifications.

Note: if you change your address, you must set your reminders again.

Steps to set up reminders

  1. Tap on the menu button at the top left of the app (next to 'calendar').
  2. Under the 'location' heading, tap on 'address'. To add your address, search and select your suburb, street and house number.
  3. Once the address has been added, choose your reminder type: add reminder for next collection, add reminder for all collections, remove all reminders. Tap on your preferred reminder type and set your reminder time and then tap 'set reminder'.

Once a reminder has been set up, a pop up will appear at the bottom of the screen notifying you that the reminder has been added.

Steps to remove reminders

  1. Tap on the menu button at the top left of the app (next to 'calendar').
  2. Under the 'location' heading, tap on 'address'. To add your address, search and select your suburb, street and house number.
  3. Once the address has been added, choose 'remove all reminders' to remove all reminders you've previously set.

App troubleshooting

Your address isn't listed in the property search.

New properties may not be listed in the property search. New addresses are added quarterly (March, June, September and December). In the meantime, use a nearby address (preferably on the same street) to populate the calendar with collection days and special event in your area.

The bin calendar shows incorrect collection days.

Re-enter your address to refresh the calendar data. Tap on the menu button at the top left of the app (next to 'calendar') and enter your address.

If the calendar does not update with the correct information, Council may need to update the database. 

I'm not receiving any notifications from the app.

Check if you have enabled push notifications on your device. Go to phone settings, then app notifications and enable the app to allow notifications.

If push notifications are enabled, check your reminder details are correct.

If you've changed your address since you set up notifications, you need to set up a new reminder for your new address.

Innovation award

In 2015, Council won an Innovative Council Award for this app at the Australasian Waste & Recycling Expo.

More information

Residents without access to a smartphone or tablet can continue to access Council's bin collection calendar and  Brisbane’s Best Recycling Guide for Households for recycling tips and advice.

 
 
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Last updated:27 October 2020