Lost and found animals

Brisbane City Council maintains a register for lost and found animals in Brisbane.  

To search for your pet you can:

Coronavirus and animal rehoming centres

Due to restrictions in response to coronavirus announced by the Australian and Queensland Governments, Brisbane City Council is implementing public health control measures requiring social distancing to help prevent the transmission of coronavirus.

The personal safety of Brisbane residents, visitors and contractors is our top priority. As such, Council has reviewed the operations of our two Animal Rehoming Centres at Willawong and Bracken Ridge (Warra). As a result, the Animal Rehoming Centres will have restricted access and only customers meeting the below criteria will be able to enter the site:

  • found a stray animal (Brisbane residents only)
  • lost a pet
  • reclaiming a pet
  • adoption or foster enquiry
  • recently adopted an animal and need assistance.

The front access gates at both facilities will be closed and a sign placed on the gate advising of the restricted services and access. Customers will be required to call the Rehoming Centre phone number, as listed on the sign, and talk to the receptionist about the reason for their visit, their need to enter the site will then be assessed. 

Information on the sign includes:

  • For staff and customer welfare the Animal Rehoming Centre is closed to general access. Essential services will still be provided.
  • Please call reception at Warra 3631 6800 or Willawong 3714 2800 for further information regarding:
    • if you have found a stray animal (Brisbane Residents only)
    • if you have lost your pet
    • if you need to reclaim your pet
    • if you have an adoption or foster enquiry
    • if you have adopted an animal and need assistance.
  • Please be advised only one person will be allowed to enter the Animal Rehoming Centre at a time.

Further information on Animal Rehoming Centres can be found on the AWLQ website. Please refer to this website for any lost animal or adoption enquiry. 

For more information about owning and caring for a pet in Brisbane, call Council's Contact Centre on 07 3403 8888.

For more information on Council's response to coronavirus, visit the Coronavirus: Council updates and impacts page.

We are working closely with the Australian Government and Queensland Health and will continue to be guided by these agencies on all matters of public health. As the state’s lead agency on coronavirus, Queensland Health is providing the necessary advice to all Queenslanders including current travel bans, self-quarantine and information on how to best protect yourself and others. For health advice, visit the Queensland Health website

Report a lost pet

If you have lost your pet, contact Council and provide the following information:

  • your name and contact details
  • your pet’s name
  • your pet’s registration number 
  • a description of your pet 
  • where and when you last saw your pet
  • your pet's microchip number (if applicable).

Report a found pet

If you have found someone’s pet or livestock, contact Council and provide the following information:

  • your name and contact details  
  • the registration tag number (if available)
  • a description of the animal 
  • where and when you found the animal
  • the microchip tag number (if available).

Claim your animal from a Council animal rehoming centre

Council impounds lost animals in the animal rehoming centre for a prescribed period. This depends on the following circumstances:

  • a cat or dog is held for a period of five days if a permanent identification mark exists, or it is registered with a local government
  • a cat or dog is held for a period of three days if there is no permanent identification mark, or it is not registered with a local government
  • livestock is held for up to ten days.

If your lost pet is identified on the lost and found animal list, claim your pet by contacting the rehoming centre and quoting the animal ID reference number. An animal release fee will apply for the impounded animal.

It is recommended that you visit the animal rehoming centre to ensure that it is your pet, as your description and the rehoming centre's description may vary.

When you collect your animal from the animal rehoming centre, you:

  • will need to provide identification (i.e. driving license)
  • will need to pay fees to cover the time your animal spent in the rehoming centre
  • will need to register your dog (if not already registered) 
  • may receive an infringement notice if the animal was in breach of Council's local laws.

Note: it is the owner's responsibility to appropriately deal with any dispute over the ownership of the animal. Council will reference registration and microchip records to determine the legal owner.

Unclaimed animals

Unclaimed animals may be placed for adoption. Livestock may be sold through an expression interest. As a last resort, animals not suitable for rehoming may be euthanised.

Animal shelter fees (for the animal rehoming centre)

View the release fees to reclaim your pet from the animal rehoming centre.

Dogs

Cost for found dog listed by amount of time your cat is held for and fee.
Number of days at animal rehoming centre Fee
Microchipped or wearing ID tags - released on the first day $36.20
Not microchipped or wearing ID tags - released on the first day $54.05
Fee for every subsequent day $24.05

Cats

Cost for found cat listed by amount of time your cat is held for and fee.
Number of days at animal rehoming centre Fee
Microchipped or wearing ID tags - released on the first day $27.55
Not microchipped or wearing ID tags - released on the first day $41.90
Fee for every subsequent day $13.80

Seized dogs

Cost for seized dogs listed by amount of time your dog is held for and fee.
Number of days at animal rehoming centre Fee
First day $102.60
Each day thereafter $29.45

Microchip impounded dog or cat

Council can microchip your impounded cat or dog. This service is available from Warra Animal Rehoming Centre only.

Fees to microchip impounded dog or cat.
Impounded animal Fee
Dog $39.70 *
Cat $39.70 *

* includes GST.

You can contact the relevant animal rehoming centre for release fee information for impounded animals, other than dogs and cats.

Fees to surrender a dog or cat 

Cost to surrender a pet listed by animal type and fee.
Animal type Fee
Dog $36.40 (includes GST)
Cat $36.40 (includes GST)

 

Last updated:9 April 2020