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Help keep our community clean, green and safe by reporting maintenance issues.

Helpful links

Report an issue

Find online forms to report issues and concerns, including road maintenance, safety hazards and unmaintained properties.

Rates and payments

Pay your rates, a fine or bill. Learn how rates are calculated and if you’re eligible for a rates discount.
Brisbane City Council female employee sitting at a computer station with headset.

Lost property

Find out how to claim items lost on Council buses, CityCats or at bus stops or ferry terminals.
Close-up of mid-section of a female passenger with a handbag disembarking from a Council bus. Wallet left on seat in focus.

Contact Council

For enquiries, feedback or to report issues, there are various ways to contact Council.
Brisbane City Council female employee sitting at a computer station with headset.

Other useful contacts

Urban Utilities

General enquiries: 13 26 57

Faults and emergencies: 13 23 64

Energex

Phone: 13 12 53