Pay your fine

Brisbane City Council officers will investigate, enforce and issue Infringement Notices (or fines) for offences that may impact on the health, safety or amenity of the city. Fines may relate to parking, animal and a range of local law offences.

Council calculates fines using penalty units based on the severity of the offence. As at 1 July 2020, the value of a penalty unit is equal to $133.45. The fine amount must be rounded down to the nearest dollar after the calculation. For example, the fine amount for an infringement of two penalty units is: 2 x $133.45 = $266.90. The rounded down fine amount is $266.

Related transactions

Council offers a number of ways for you to pay your fine. You can pay online, by BPAY, phone, post, in person at a Council Business Centre or Australia Post, or by instalment plan.

Ready to make a payment? It may take up to two hours from the time your fine was issued to be able to pay. You have 28 days from the issue date to pay your fine.

If you are experiencing financial hardship, contact 1300 012 747 to discuss available options.

You can check your fine online now via the Self Service Portal (currently available for parking offences).

Payment options for your fine

Online

Pay by credit card online (Visa or MasterCard only).

BPAY

Pay by telephone and internet banking with BPAY. Contact your bank or financial institution to make this payment from your cheque, savings, credit card, debit or transaction account. Payment must be for the exact amount and must be made by the due date.

Biller code and reference: See front of infringement notice.

BPAY is available on select infringement notices and correspondence. Look for the BPAY logo to confirm if BPAY is available for your payment.

Phone

Phone 1300 012 747 (have your fine with you) and use a credit card (Visa or MasterCard only).

Post

Send the fine and a cheque or money order to:

Brisbane City Council
GPO Box 589
Brisbane Qld 4001.

In person

You can pay in person at:

  • any Council Business Centre
  • any Australian Post office (have your fine with you).

Instalment payment plan

If you would like to apply for a payment plan you can:

  • phone 1300 012 747
  • tick the instalment option on the back of your fine and post to:

Brisbane City Council
GPO Box 589
Brisbane Qld 4001.

If you are experiencing financial hardship, contact 1300 012 747 to discuss available options.

Payment due

You have 28 days from the issue date to pay your fine. If you take no action, Council will send you a reminder notice, giving you another 28 days. You will incur a registration search fee if a reminder notice is sent.

If you would like to extend your infringement notice due date, contact 1300 012 747.

The State Penalties Enforcement Registry (SPER) deals with unpaid fines. SPER will take enforcement action and will charge you additional fees.

Check your fine online

Use the infringement number and relevant information to check your fine information, including the offence location and photographs via the Self Service Portal

Dispute a fine

Check your fine details before disputing a fine.

If you wish to dispute a fine, lodge your dispute in writing within 28 days from the date the fine was issued to avoid further notices or additional costs.

Find out further information on disputing fines

Last updated: 16 June 2021