Council Cabs

The Council Cabs service organises shared taxis at scheduled times for residents who find it difficult to get to their local shops to do essentials such as grocery and retail shopping.

You can use Council Cabs if you are:

  • over 60 years old, or
  • mobility impaired, or
  • a Pensioner Concession Card or Centrelink Seniors Card holder.

If you are eligible to use this service, you may be accompanied by a carer or a child under your care.

All Council Cabs honour the Queensland Government Companion Card, allowing free travel for anyone accompanying a person with disability who requires attendant care support.

To make sure there is room for everyone, shopping is limited to five recycle plastic shopping bags or three green recycle shopping bags, or the equivalent, per passenger.

Changes to the Council Cabs service due to coronavirus

Council continues to monitor and assess the risks of COVID-19 and be informed by the advice provided by Queensland Health. With COVID-19 restrictions easing and to help more people get to their local shops and services, Council is changing the way Council Cabs operates.

Until further notice, the following changes will apply to Council Cabs:

  • two passengers will travel (plus the driver), or with members from their household or a carer
  • each customer will be able to access all the selection of services usually available to them
  • at the time of booking, passengers will be advised of the pick-up and collection time
  • passengers should continue observing the COVID-19 safe hygiene measures and not use Council Cabs if they are feeling unwell.

Until 6am on Thursday 15 April 2021, all passengers will be required to wear a face mask. For more information read Council’s coronavirus updates and impacts.

Operation times and costs

Council Cabs operates weekly in most Brisbane suburbs. In some areas, services are offered twice a week. The service picks you up from your home and takes you to your local shopping centre.

Each one-way trip costs between $1 and $2.50. This fare is paid to the driver as you board.

An Authorised Companion is free.

Find out if your suburb is serviced. You can contact Council on 07 3403 8888 or your local Councillor for more details.

Council Cabs service

To book a Council Cabs service, phone 07 3403 2227. Reserve your seat up until 12 noon the day before using the service or request that your booking be made permanent. Wheelchair accessible vehicles are available on request.

Last updated: 14 April 2021