The Council Cabs service organises shared taxis at scheduled times for residents who find it difficult to get to their local shops to do essentials such as grocery shopping, banking and using post office services.
Some Council Cab services were impacted by the severe weather event in early 2022. Council Cabs services to Toombul Shopping Centre have been redirected to either Chermside Westfield or Stafford City Shopping Centre depending on the departure suburb.
You can use Council Cabs if you are:
- over 60 years old, or
- mobility impaired, or
- a Pensioner Concession Card or Centrelink Seniors Card holder.
If you are eligible to use this service, you may be accompanied by a carer or a child under your care.
All Council Cabs honour the Queensland Government Companion Card, allowing free travel for anyone accompanying a person with disability who requires attendant care support.
If you need to travel using a mobility aid, please advise the service provider at the point of registration or when booking if your needs change subsequently. Wheelchair accessible vehicles are available on request.
To make sure there is room for everyone, shopping is limited to five recycle plastic shopping bags or three green recycle shopping bags, or the equivalent, per passenger.
Operation times and costs
Council Cabs operates weekly in most Brisbane suburbs. In some areas, services are offered twice a week. The service picks you up from your home and takes you to your local shopping centre.
Each one-way trip costs between $1 and $2.50. This fare is paid to the driver as you board.
An Authorised Companion is free.
Find out if your suburb is serviced. You can contact Council on 07 3403 8888 or your local Councillor for more details.
Council Cabs service
To book a Council Cabs service, phone 07 3403 2227. Reserve your seat up until 12 noon the day before using the service or request that your booking be made permanent.