Council Cabs

The Council Cabs service organises shared taxis at scheduled times for residents who find it difficult to get to their local shops.

Council cabs unavailable Friday 14 August

Council Cabs will be unavailable for travel on Friday 14 August 2020 due to the public holiday. 

Passengers will be offered an alternative shopping service on Wednesday 12 August 2020 in lieu of the Friday 14 August services. 

The following suburbs will be offered the alternative service:

  • Algester - Sunnybank Plaza, Westfield Garden City
  • Calamvale - Sunnybank Plaza, Westfield Garden City
  • Chapel Hill - Indooroopilly Shopping Centre
  • Eight Mile Plains - Sunnybank Plaza, Westfield Garden City
  • Fig Tree Pocket - Indooroopilly Shopping Centre
  • Highgate Hill - Buranda Village
  • Indooroopilly - Indooroopilly Shopping Centre
  • Rochedale - Westfield Garden City
  • South Brisbane - Buranda Village
  • Stretton - Sunnybank Plaza, Westfield Garden City
  • Taringa - Indooroopilly Shopping Centre
  • The Gap - Ashgrove Marketplace, The Gap Village
  • Toowong - Indooroopilly Shopping Centre
  • West End - Buranda Village

Please note that regular fortnightly and monthly Friday trips are unaffected by this public holiday.

You can use Council Cabs if you are:

  • over 60 years old, or
  • mobility impaired, or
  • a Pensioner Concession Card or Centrelink Seniors Card holder.

If you are eligible to use this service, you may be accompanied by a carer or a child under your care.

All Council Cabs honour the Queensland Government Companion Card, allowing free travel for anyone accompanying a person with disability who requires attendant care support.

To make sure there is room for everyone, shopping is limited to five recycle plastic shopping bags or three green recycle shopping bags, or the equivalent, per passenger.

Changes to the Council Cabs service due to coronavirus

Council is committed to continuing to provide residents with subsidised safe travel to essential services at this important time. Council will continue to offer Council Cabs service unless we are advised otherwise by Queensland Health.

Until further notice, the following changes will apply to Council Cabs:

  • passengers should not use Council Cabs if they are feeling unwell
  • passengers will travel individually, or only with members from their household or a carer
  • each customer will be able to access one return trip per week, from the selection of services usually available to them
  • at the time of booking, passengers can select to travel at the usual time or request to adjust your travel times to access supermarket trading hours.

Operation times and costs

Council Cabs operates weekly in most Brisbane suburbs. In some areas, services are offered twice a week. The service picks you up from your home and takes you to your local shopping centre.

Each one-way trip costs between $1 and $2.50. This fare is paid to the driver as you board.

An Authorised Companion is free.

Find out if your suburb is serviced. You can contact Council on 07 3403 8888 or your local Councillor for more details.

Council Cabs service

To book a Council Cabs service, phone 07 3403 2227. Reserve your seat up until 12 noon the day before using the service or request that your booking be made permanent. Wheelchair accessible vehicles are available on request.

Last updated:6 August 2020