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Council Cabs

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Learn about Council’s shared transport service. Eligible users can book this service to help them with essential shopping.

About Council Cabs

Council offers a shared transport service for those who find it difficult to access essentials, such as grocery shopping, banking or post office services.

Council Cabs transports eligible users to and from shopping centres within their local area on set days and times.

Each one-way trip costs between $1 to $2.50, to be paid to the driver before departure.

Council Cabs eligibility 

You can use Council Cabs if you:

  • are 60 years or older, or
  • have a mobility impairment, or
  • hold a Pensioner Concession Card or Commonwealth Seniors Health Card.
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Important things to know

  • Mobility aid and wheelchair accessible vehicles are available on request.
  • A child under the care of an eligible passenger can travel for free.
  • Council Cabs honour the Queensland Government Companion Card, allowing free travel for carers.
  • Each passenger is limited to 3 green/reusable or 5 plastic shopping bags (or equivalent) per trip. This is to ensure that there is enough space for all users.

Council Cabs schedule

Check the schedule to find available Council Cabs services in your area.

You can search using your destination or suburb.

Book a Council Cab

To book a Council Cab, phone 07 3403 2227.

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Important things to know

  • Council Cabs does not operate on public holidays.
  • The cut off for reservations is 12 noon on the day before travel.
  • Advise if you have mobility equipment or require a wheelchair accessible taxi.
  • Advise if you are travelling with a companion or carer.
  • You can inform Council Cabs if you would like your reservation to be permanent.

Personalised Public Transport

Council’s low-cost Personal Public Transport service helps connect Brisbane residents to their local hubs.

Learn more
Woman hailing a Black & White taxi which is badged with a branded Council Personalised Public Transport sign.

Other community transport options

My Aged Care provides subsidised, door-to-door transport for medical appointments, shopping, and social activities. Local providers include Burnie Brae, Communify, Footprints Community Care, St John’s Ambulance, Transitcare and other community organisations.

For more information visit the My Aged Care website or phone 1800 200 422.

The Queensland Government’s Community Transport Program supports people under 65 who have trouble accessing transport options and are not receiving services under another government program.

For more information visit the Queensland Government website or phone 13 QGOV (13 74 68).

The Taxi Subsidy Scheme subsidises taxi travel for people with a disability who meet the eligibility criteria.

For more information visit the Queensland Government website.