Rates and payments

Pay your rates, a fine or bill. Learn how rates are calculated and if you’re eligible for a rates discount.

Payments and fines

Manage your rates
Pay your rates easily with a range of different payment options including direct debit. Update your account and find extra rates information.
Pay a fine
Pay and check your fines online and apply to pay them off over time.
Bills, renewals and other payments
Pay your bills, including permits, renewals and registrations, quickly and securely online.

How rates are calculated
Learn how Council calculates your rates, what other charges or levies may apply to you and how to lodge an objection.
Check rates balance
Make a rates balance enquiry online when you buy, sell or transfer the title of a property.
Rates relief, rebates and exemptions
Learn if you’re eligible for Council rates discounts, relief, concessions and exemptions.
Apply for a rate account rebate
Request a rebate on your rate account. Request a Rate Account and Services Establishment Fee exemption or a partial rate rebate for not-for-profit organisations.
Receive rates notices by email
Sign up for email delivery of your rates notice. Opt in for text message reminders to help you pay your bill on time.
Set up direct debit
Set up direct debit rates payments using the online form. You can also change, cancel or defer automatic payments, or cancel your ongoing rates donation.

Update property manager
Request a change of property manager online. Use this form when a rental agent takes over management of a rental property from another agent.
Update property use
Notify Council if you're changing how you use your property. Let us know if your property is being used for transitory or paid guest accommodation.

There’s a 0.78% surcharge for payments made by:

This surcharge covers the fees Council is charged for these payment methods.

Note