Pay your rates | Brisbane City Council

Pay your rates

Brisbane City Council makes it quick and easy to pay your rates with a variety of payment options.

Pay using Council's online payment service

Pay your rates online anytime using a Visa or Mastercard (a surchage applies) for amounts over $10 using Brisbane City Councils' online payment service.

Other ways to pay your rates

Use the below table to find the most convenient option for you, whether you prefer online, over the phone or in person. You can also sign up to have your rates delivered straight to your email address.

Payment methods Payment options
Pay automatically Direct debit: Savings or Cheque account
Pay online Council's online payment service
Pay by phone BPAY by phone
Phone pay via credit card
Mobile app - Sniip
Pay in person Australia Post
Regional business centres
Pay by mail Post a cheque or money order
Recurring scheduled payments Recurring credit card payments

Direct debit (previously known as Rates Assist)

This option allows your bank to transfer agreed amounts to Council for payment. To use this option you need to have a cheque or savings account, complete the Direct Debit Request online form.

Alternatively, you can apply by downloading and completing the hard copy form (PDF - 84kb) , request a form by phoning Council on 3403 8888, visit Council or your local Ward Office.

To cancel, amend a payment or defer the authority, complete a new Direct Debit Request online form. Alternatively, phone Council on 07 3403 8888. Payments cannot be increased over the phone. 


BPAY is a payment option available through your own internet or mobile banking facility, or by phoning your bank. Use the BPAY Biller Code 78550 and your Customer Reference Number on your rates notice to pay.

You can also choose to receive your Brisbane City Council rate accounts online through the secure environment of your internet banking provider, using BPAY View. For paying your rates, the biller code is 78550.

Phone pay via credit card

Phone pay is used to pay rate accounts with Visa or MasterCard. You will receive a transaction number for your records. The minimum payment amount is $10 and a surchage applies for rates payments made by credit card.

To use this service phone 1300 309 311 and follow the prompts. You will need to have your bill number, credit card number, card expiry date and card validation number (last three digits of the number on the back or your card) available.

Mobile app - Sniip

Download the Sniip app to your mobile phone (iPhone or Android) to create your account. Select 'Scan to pay bills', and scan the round QR code on the front page of your printed or electronic rates notice.

Please note that Sniip is not currently available for iPads or tablet devices.

The minimum payment amount is $10 and a surcharge applies for rates payments made by credit card.

Australia Post

You can pay your rate account in person by using your rate account or payment card. You can pay rates at Australia Post with cash, EFTPOS (excluding credit card) or cheque. Contact Australia Post to find your closest post office.

Regional business centres

Visit Council to pay your rate account with cash, credit card, EFTPOS, cheque, traveller's cheque or make an instalment payment. Council accepts Visa and MasterCard, however a surcharge applies.

Mail payments

To pay your rates by mail, send the bottom section of the rates statement with a cheque or money order to:

Brisbane City Council
GPO Box 1090
Brisbane Qld 4001

To receive your discount, Council needs to receive payment on or before the due date. Allow time for mail delivery and processing.

27 July 2018