Local retail and activation toolkit


Brisbane City Council is doing more to support local businesses and drive suburban economic vitality. A local retail and activation toolkit has been developed to help businesses in suburban retail strips come together to increase visibility of their area and drive customer growth.

The toolkit provides information and tips on how to enhance the customer appeal of your precinct through a process of:

  • building knowledge about the market in which you operate
  • understanding the strengths and weaknesses of your precinct, and its competitive positioning
  • working collaboratively to achieve a shared vision
  • getting the biggest bang for your buck through investments in place and activation.

If you are an operator in an existing precinct trying to foster greater collaboration, or an established business network seeking to ramp up activities, the information in this toolkit can help you achieve your goals.

A key role of this toolkit is to showcase the techniques of successful shopping centres and demonstrate how these can be applied to retail strips.

This includes:

  • use of data and market analytics to understand customers and competitive positioning
  • creating distinct precincts with the right mix of tenants
  • effective marketing
  • place management and placemaking to deliver clean, safe and vibrant environments
  • maximising ease of access for customers.

The toolkit has been developed based on extensive best practice research, combined with interviews and case studies of local successful business partnerships.

Download the toolkit

You can download the toolkit in full:

Alternatively, you can download the individual modules of the toolkit:

More information

For more information about the toolkit, you can:

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