Skip to main content

Report footpath maintenance issues

Link copied

Report footpath issues and hazards, including cracks, uneven surfaces and protruding tree roots.

Types of footpath maintenance issues you can report

You can report a footpath that has:

  • breaks, cracks or obstructions
  • an uneven surface, protruding tree roots or rubbish and debris
  • a different issue, such as slip hazards or excess water.

Public safety issues

Contact Council to report urgent problems or public safety issues. 

This includes:

  • problems with any structures on a footpath, such as benches and lights
  • trip hazards and other safety concerns, such as glass or metal on a footpath or a sudden change in footpath level
  • vehicles parked on or across a footpath
  • dead animals or wildlife on a footpath.
information outline

Under Council’s Public Land and Council Assets Local Law 2014, property owners are responsible for constructing and maintaining their driveways, including any section that crosses a footpath, which is considered part of the driveway.

Report footpath maintenance issues

Report a footpath issue or hazard online.

Report an issue
What you need to provide
1 Issue details

Provide information about the issue, including details such as:

  • safety concerns
  • photos of the issue (optional).
2 Location details

Provide the location of the issue, including the street, suburb and postcode. 

3 Contact details (optional)
Provide contact details such as a name, phone number and email. 
information outline1

Note

  • If you submit an anonymous report, you won’t receive a reference number or be able to follow up on your report.
  • You can sign up to MyServices Brisbane to view, track and manage service requests. Learn more about these services.

Frequently asked questions

Council prioritises footpath maintenance requests based on a range of factors.

You may receive a timeframe for when we’ll complete the work when you submit your request.

This timeframe is based on and may change due to:

  • public safety – we always prioritise issues that pose the biggest safety risks
  • weather – rain and storms may lead to an increase in requests and delay work
  • workload – at times, we may receive more requests than usual (e.g. during severe weather events) 
  • the issue’s location – some areas need special approval to set up work sites, including schools and busy roads, which may delay work.

Council will review your request to confirm its urgency and any work required, based on the information you provide.

We’ll then carry out the relevant works to address your request. These can include:

  • completing an initial treatment such as concrete grinding or an asphalt fillet to make the footpath safe
  • replacing part/s of the footpath to ensure it’s completely safe and usable again.

In some cases, it may be another organisation’s responsibility to complete the works, such as Queensland Urban Utilities or Telstra.  

If this the case, we'll contact them to make the request on your behalf, phone to advise you, then close your request.