Report footpath maintenance issues
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Report footpath issues and hazards, including cracks, uneven surfaces and protruding tree roots.
How to report footpath issues
Council manages issues with footpaths across Brisbane to keep our pathway network safe and accessible.
You can use the online form to report problems with local footpaths.
What you can report
You can report a footpath that has:
- breaks, cracks or obstructions
- an uneven surface, protruding tree roots or rubbish and debris
- a different issue, such as slip hazards or excess water.
Public safety issues
To report urgent problems or public safety issues, phone Council on 07 3403 8888.
This includes:
- problems with any structures on a footpath, such as benches and lights
- trip hazards and other safety concerns, such as glass or metal on a footpath or a sudden change in footpath level
- vehicles parked on or across a footpath.
Report online now
Report a footpath issue or hazard online.
Report a footpath problem or hazard online
Report footpath problems or hazards using the online form.
Check what you need to prepare to submit your report successfully.
What you need to provide
To complete your report, include:
- the location of the footpath issue, including the street and suburb
- any details you think are helpful
- photos of the footpath issue and surrounding area (optional)
- your contact details (optional).
Report online now
Report a footpath issue or hazard online.
Frequently asked questions
How does Council prioritise footpath maintenance requests?
Council prioritises footpath maintenance requests based on a range of factors.
You may receive a timeframe for when we’ll complete the work when you submit your request.
This timeframe is based on and may change due to:
- public safety – we always prioritise issues that pose the biggest safety risks
- weather – rain and storms may lead to an increase in requests and delay work
- workload – at times, we may receive more requests than usual (e.g. during severe weather events)
- the issue’s location – some areas need special approval to set up work sites, including schools and busy roads, which may delay work.
How will Council address the footpath maintenance issue I reported?
Council will review your request to confirm its urgency and any work required, based on the information you provide.
We’ll then carry out the relevant works to address your request. These can include:
- completing an initial treatment such as concrete grinding or an asphalt filet to make the footpath safe
- replacing any part/s of the footpath to ensure it’s completely safe and usable again.
In some cases, it may be another organisation’s responsibility to complete the works, such as Queensland Urban Utilities or Telstra.
If this the case, we'll contact them to make the request on your behalf, phone to advise you, then close your request.
Report online now
Report a footpath issue or hazard online.
How to report footpath issues
Council manages issues with footpaths across Brisbane to keep our pathway network safe and accessible.
You can use the online form to report problems with local footpaths.
What you can report
You can report a footpath that has:
- breaks, cracks or obstructions
- an uneven surface, protruding tree roots or rubbish and debris
- a different issue, such as slip hazards or excess water.
Public safety issues
To report urgent problems or public safety issues, phone Council on 07 3403 8888.
This includes:
- problems with any structures on a footpath, such as benches and lights
- trip hazards and other safety concerns, such as glass or metal on a footpath or a sudden change in footpath level
- vehicles parked on or across a footpath.
Report online now
Report a footpath issue or hazard online.
Report a footpath problem or hazard online
Report footpath problems or hazards using the online form.
Check what you need to prepare to submit your report successfully.
What you need to provide
To complete your report, include:
- the location of the footpath issue, including the street and suburb
- any details you think are helpful
- photos of the footpath issue and surrounding area (optional)
- your contact details (optional).
Report online now
Report a footpath issue or hazard online.
Frequently asked questions
How does Council prioritise footpath maintenance requests?
Council prioritises footpath maintenance requests based on a range of factors.
You may receive a timeframe for when we’ll complete the work when you submit your request.
This timeframe is based on and may change due to:
- public safety – we always prioritise issues that pose the biggest safety risks
- weather – rain and storms may lead to an increase in requests and delay work
- workload – at times, we may receive more requests than usual (e.g. during severe weather events)
- the issue’s location – some areas need special approval to set up work sites, including schools and busy roads, which may delay work.
How will Council address the footpath maintenance issue I reported?
Council will review your request to confirm its urgency and any work required, based on the information you provide.
We’ll then carry out the relevant works to address your request. These can include:
- completing an initial treatment such as concrete grinding or an asphalt filet to make the footpath safe
- replacing any part/s of the footpath to ensure it’s completely safe and usable again.
In some cases, it may be another organisation’s responsibility to complete the works, such as Queensland Urban Utilities or Telstra.
If this the case, we'll contact them to make the request on your behalf, phone to advise you, then close your request.
Report online now
Report a footpath issue or hazard online.