Pay your rates

Brisbane City Council makes it quick and easy to pay your rates with a variety of payment options.

Pay using Council's online payment service

You can pay your rates online using Councils' online payment service with Visa or Mastercard. A surcharge applies for amounts over $10.

Choose your payment option

Find the most convenient payment option to pay your rates.

You can also sign up to have your rates delivered to your email address.

This table provides information on payment methods and payment options.
Payment methods Payment options
Pay automatically Direct debit using savings or cheque account
Pay online Council's online payment service
Pay by phone BPAY by phone
Phone pay via credit card
Mobile app - Sniip
Pay in person Australia Post
Regional business centres
Pay by mail Post a cheque or money order
Recurring scheduled payments Recurring credit card payments

Direct debit (previously known as Rates Assist)

This option allows your bank to transfer agreed amounts to Council for payment. You need a cheque or savings account to use this service. Complete the Direct Debit Request online form.

Alternatively, you can apply by downloading and completing the hard copy form (PDF - 84kb). You can request a form by phoning Council on 07 3403 8888, visiting Council or your local ward office.

You must complete a new Direct Debit Request online form to cancel, amend a payment or defer the authority. Alternatively, phone Council on 07 3403 8888. Payments cannot be increased over the phone.


BPAY is a payment option available through your own internet or mobile banking facility or by phoning your bank. Use the BPAY biller code 78550 and your Customer Reference Number on your rates notice to pay.

You can also choose to receive your Council rate accounts online through the secure environment of your internet banking provider, using BPAY View. For paying your rates, the biller code is 78550.

Phone pay via credit card

Phone pay is used to pay rate accounts with Visa or Mastercard. You will receive a transaction number for your records. The minimum payment amount is $10. A surchage applies for rates payments made by credit card.

Phone 1300 309 311 and follow the prompts. You will need your bill number, credit card number, card expiry date and card validation number (last three digits of the number on the back or your card).

Mobile app - Sniip

You can create your account by downloading the Sniip app to your mobile phone (iPhone or Android). Select 'scan to pay bills'. Scan the round QR code on the front page of your printed or electronic rates notice.

Sniip is not currently available for iPads or tablet devices.

The minimum payment amount is $10. A surcharge applies for rates payments made by credit card.

Australia Post

You can pay your rate account in person using your rate account or payment card. Australia Post accept cash, EFTPOS (excluding credit card) or cheque. Contact Australia Post to find your closest post office.

Regional business centres

Visit Council to pay your rate account with cash, credit card, EFTPOS, cheque, traveller's cheque or make an instalment payment. Council accepts Visa and Mastercard. A surcharge applies.

Mail payments

You can pay your rates by mail by sending the bottom section of your rates statement with a cheque or money order to:

Brisbane City Council
GPO Box 1090
Brisbane Qld 4001

Council must receive payment on or before the due date to allow your discount. Allow time for mail delivery and processing.

Last updated:17 January 2020