Pay your rates

Brisbane City Council makes it quick and easy to pay your rates with a variety of payment options.

Rates charity donations

You can now make a charity donation with your rates. The donation option is available with most of the following payment options.

Choose your payment option

Find the most convenient payment option to pay your rates.

You can also sign up to have your rates delivered to your email address.

This table provides information on payment methods and payment options.
Payment methods Payment options
Pay automatically Direct debit using savings or cheque account
Pay online

Council's online payment service - rates payment only
Council's online payment service - rates payment plus charity donation
BPAY
Recurring credit card payments

Pay by phone BPAY by phone
Phone pay via credit or debit card
Mobile app - Sniip
Pay in person Australia Post
Regional business centres
Pay by mail Post a cheque or money order

Pay using Council's online payment service

You can pay your rates online with Visa or Mastercard credit and debit cards using Council’s online payment service. Select rates payment plus charity donation if you would like to make a donation. A surcharge applies for rate payments. The surcharge does not apply to the charity donation component. Minimum payment amount is $10.

Direct debit

This option allows your bank to transfer agreed amounts to Council for payment. You can also choose to make a quarterly charity donation by direct debit, if paying in full by the due date.

You need a cheque or savings account to use this service. To set up direct debit, complete the Direct Debit Request form online.

Alternatively, you can apply by downloading and completing the hard copy form (PDF - 84kb). Or, you can request a form by phoning Council on 07 3403 8888, visiting Council or your local ward office.

You must complete a new Direct Debit Request form online to cancel, amend a payment, defer the authority or cancel the charity donation at least 10 business days before the payment is due. Alternatively, to cancel or defer your authority, you can also phone Council on 07 3403 8888. Payments cannot be increased over the phone.

BPAY

BPAY is available through your own internet or mobile banking facility, or by phoning your bank. You can also choose to receive your rate accounts online through the secure environment of your internet banking provider using BPAY View.

Use BPAY biller code 78550 to pay your rates, or BPAY biller code 319186 to pay your rates plus a $15 charity donation. You will also need your Customer Reference Number from your rate account to make a payment. BPAY payments made with a credit or debit card do not attract a surcharge.

Phone pay via credit or debit card

Phone pay can be used to pay rate accounts using Visa or Mastercard credit and debit cards. A surcharge applies for rates payments. The surcharge does not apply to the charity donation component.  Minimum payment amount is $10.

Phone 1300 309 311 and follow the prompts. You will need your bill number, credit card number, card expiry date and card validation number (last three digits on the back or your card). You will receive a transaction number for your records.

Mobile app - Sniip

You can create your account by downloading the Sniip app to your mobile phone (iPhone or Android). Select 'scan to pay bills'. Scan the round QR code on the front page of your printed or electronic rates notice.

Sniip is not currently available for iPads or tablet devices.

The minimum payment amount is $10 and Council accepts Visa or Mastercard credit and debit card payments. A surcharge applies for rates payments. The surcharge does not apply to the charity donation component.

Australia Post

You can pay your rate account in person using your rate account or payment card. Australia Post accepts cash, EFTPOS (excluding credit card) or cheque. Just add $15 to the total to make a charity donation, if paying by the due date. Contact Australia Post to find your closest post office.

Regional business centres

Visit Council to pay your rate account with cash, credit card, EFTPOS, cheque, traveller's cheque or make an instalment payment. Council accepts Visa and Mastercard. A surcharge for credit and debit card payments applies. The surcharge does not apply to the charity donation component.

Mail payments

You can pay your rates by mail by sending the bottom section of your rates statement with a cheque or money order to:

Brisbane City Council
GPO Box 1090
Brisbane Qld 4001

Council must receive payment on or before the due date to allow your early payment discount. Just add $15 to the total to make a charity donation, if paying by the due date. Allow time for mail delivery and processing.

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Last updated: 9 October 2020