Providing a non-owner rate account authority
You can provide access for someone to make changes to your rate account by completing and submitting a rate account authority form.
Privacy of information
It is imperative that information is only provided to a person who can prove they are the account holder or have authority to act on behalf of the account holder. This protects customers from identity theft and keeps personal customer information private.
Email billing is a delivery method only. It does not give authorisation for a person or organisation to act on behalf of an owner. To obtain this complete the authority form.
Once authorised, changes and enquiries about personal and financial property ownership and occupancy information can be shared.
Rate Account Authority applications can be lodged by:
- completing the online form
- visiting a Council Customer Service Centre
- completing and mailing a hard copy of the Rate Account Authority form (PDF - 77kb) and emailing to the Customer Services team or mailing to:
Brisbane City Council
GPO Box 1434
Brisbane QLD 4001.