Rates assistance during the pandemic

Council is aware of the impact the coronavirus pandemic is having on many ratepayers’ finances and has introduced a number of rates rebates to assist.

Special COVID-19 Rates Rebate

Council has put in place a six month rates freeze, ensuring the rates payable in the July and October rates accounts are no more than the rates payable in the April 2020 rate account.

This will be provided via a Special COVID-19 Rebate on the rate account.

Rate accounts will still be based on new valuations issued by the Department of Natural Resources, Mines and Energy and calculated using new financial year rates. However, if a property is eligible, the Special COVID-19 Rebate will be automatically applied to the July and October rate accounts.

The following charges will be capped at the amount charged on the April 2020 rate account:

  • General rates
  • Bushland Preservation Levy
  • Environmental Management and Compliance Levy
  • Waste management charges
  • Special rates (Benefitted Areas and Mall Levies)
  • Rural Fire Service Levy
  • Commercial Waste Utility Charge
  • Pensioner remission
  • Owner Occupier remission
  • General rates capping remission

The Green Waste Charge and the State Government Emergency Management Levy are not covered by the rebate.

A property may not be eligible for the Rebate if it is a new account, the predominant use changes from commercial to residential or vice versa or there is a change in rating category from one non-residential category to another non-residential category after 1 July 2020. 

Recalculation may be required if it is a new rate account with an effective date before 30 June 2020, the property is revalued effective before 31 December 2020 or the property is in a Community Title Scheme and entitlements change effective before 30 September 2020.

Council’s JobSeeker Rebate

Council is also providing assistance to ratepayers suffering financial hardship through unemployment via a one-off $250 JobSeeker Rebate.

To be eligible for Council’s JobSeeker Rebate, you need to own and live in a property within Brisbane City Council’s boundary and provide proof of a Commonwealth Government JobSeeker Payment from 1 July 2020 to 30 June 2021.

Where a property is owned by more than one individual, and more than one owner has received a Commonwealth Government JobSeeker Payment from 1 July 2020 to 30 June 2021, the Rebate will only be applied once.

Ratepayers who receive a Pensioner Rebate are not eligible for the JobSeeker Rebate.

How to apply

Applicants must complete the online application or hard copy application form (PDF - 35kb) and provide proof of a JobSeeker payment from 1 July 2020 to 30 June 2021. The form can also be obtained at any of Council’s Business Centres. The self-assessment application form will enable prospective applicants to determine their eligibility prior to lodgement.

Only applicants who meet the eligibility criteria will be approved. Once an application has been approved, Council will apply the one-off credit on the rate account.

Application processing

Applicants will receive a letter advising the outcome of their application and successful applicants will have the rebate applied to the following quarter’s rate account.

Last updated:6 August 2020