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Rates services

Find rates services including online payments, balance checks, and email or text reminders for paying your rates on time.

Nominate an authority to act on your rate account Authorise a person or organisation to act on your behalf in relation to your rate account using the online form. You can also remove an existing authority.
Pay your rates online Use the form to pay your rates online. Add a charity donation to your payment. Get incentives when you pay early.
Receive your rates notice by email Sign up for email delivery of your rates notice. Opt in for text message reminders to help you pay your bill on time.
Check rates balance Make a rates balance enquiry online, including for when you buy, sell or transfer the title of a property.
Rate Account Change of property use Notify Council if you're changing how you use your property. Let us know if your property is being used for transitory or paid guest accommodation.
Receiving your rates notice by email application Register to receive your rates notice by email. You can also opt in for text message reminders, update your details or cancel email delivery and texts.
Request a direct debit be applied to your rate account Set up direct debit rates payments using the online form. You can also change, cancel or defer automatic payments, or cancel your ongoing rates donation.
Request a change of property manager – rent roll purchase Request a change of property manager online. Use this form when a rental agent takes over management of a rental property from another agent.
Rate account rebate application Request a rebate on your rate account. Request a Rate Account and Services Establishment Fee exemption or a partial rate rebate for not-for-profit organisations.

See all online services