Rates payment

Brisbane City Council offers a variety of payment options for your rate account. Find the most convenient option for you, whether you prefer online, over the phone or in person. You can also sign up to have your rates delivered straight to your email address.

Payment methods Payment options
Pay automatically Direct debit: Savings or Cheque account
Pay online BPAY

Online rates payments

MyPost Digital Mailbox

Pay by phone BPAY by phone

Phone pay via credit card

Mobile app - Sniip

Pay in person Australia Post

Regional business centres

Pay by mail Post a cheque or money order
Recurring scheduled payments Recurring credit card payments

Direct debit (previously known as Rates Assist)

This option allows your bank to transfer agreed amounts to Council for payment. To use this option you need to have a cheque or savings account, complete the Direct Debit Request online form.

Alternatively, you can apply by downloading and completing the hard copy form (PDF - 84kb) , request a form by phoning Council on 3403 8888, visit Council or your local Ward Office.

To cancel, amend a payment or defer the authority, complete a new Direct Debit Request online form. Alternatively, phone Council on 07 3403 8888.

BPAY

BPAY is a payment option available via online or by phoning your bank. The minimum payment amount is $10 and a surcharge applies for rates payments made by credit card.

BPAY View enables you to receive your rate account online. For paying your rates, the biller code is 78550.

Online rates payment

You can pay your rates online at anytime using a Visa or Mastercard (a surchage applies) for amounts over $10.

Phone pay via credit card

Phone pay is used to pay rate accounts with Visa or MasterCard. You will receive a transaction number for your records. The minimum payment amount is $10 and a surchage applies for rates payments made by credit card.

To use this service phone 1300 309 311 and follow the prompts. You will need to have your bill number, credit card number, card expiry date and card validation number (last three digits of the number on the back or your card) available.

Mobile app - Sniip

From January 2017, Council will trial the free mobile app Sniip as a way to pay your rates.

Download the Sniip app to your mobile phone (iPhone or Android) to create your account. Select 'Scan to pay bills', and scan the round QR code on the front page of your printed or electronic rates notice.

Please note that Sniip is not currently available for iPads or tablet devices.

Australia Post

You can pay your rate account in person by using your rate account or payment card. You can pay rates at Australia Post with cash, EFTPOS (excluding credit card) or cheque. Contact Australia Post to find your closest post office.

Regional business centres

Visit Council to pay your rate account with cash, credit card, EFTPOS, cheque, traveller's cheque or make an instalment payment. Council accepts Visa and MasterCard, however a surcharge applies.

Mail payments

To pay your rates by mail, send the bottom section of the rates statement with a cheque or money order to:

Brisbane City Council
GPO Box 1090
Brisbane Qld 4001

To receive your discount, Council needs to receive payment on or before the due date. Allow time for mail delivery and processing.

29 May 2017