Brisbane City Council offers a variety of payment options for your rate account. Find the most convenient option for you, whether you prefer online, over the phone or in person. You can also sign up to have your rates delivered straight to your email address.
|Payment methods||Payment options|
|Recurring automatic payments||Direct Debit (previously known as Rates Assist)|
|Pay by phone||BPAY by phone|
|Pay in person||Australia Post|
|Pay by mail||Post a cheque or money order|
This option allows your bank to transfer agreed amounts to Council for payment. To use this option you need to have a cheque or savings account, complete the Direct Debit Request online form.
Alternatively, you can apply by downloading and completing the hard copy form, request a form by phoning Council on 3403 8888, visit Council or your local Ward Office.
To cancel, reduce a payment or defer the authority, phone Council on 07 3403 8888. To increase a payment, complete a new Direct Debit Request online form.
BPAY View enables you to receive your rate account online. For paying your rates, the biller code is 78550.
You can pay your rates online at anytime using a Visa or Mastercard (a surchage applies) for amounts over $10.
Phone pay is used to pay rate accounts with Visa or MasterCard. You will receive a transaction number for your records. The minimum payment amount is $10 and a surchage applies for rates payments made by credit card.
To use this service phone 1300 309 311 and follow the prompts. You will need to have your bill number, credit card number, card expiry date and card validation number (last three digits of the number on the back or your card) available.
You can pay your rate account in person by using your rate account or payment card. You can pay rates at Australia Post with cash, EFTPOS (excluding credit card) or cheque. Contact Australia Post to find your closest post office.
Visit Council to pay your rate account with cash, credit card, EFTPOS, cheque, traveller's cheque or make an instalment payment. Council accepts Visa and MasterCard, however a surcharge applies.
To pay your rates by mail, send the bottom section of the rates statement with a cheque or money order to:
Brisbane City Council
GPO Box 1090
Brisbane Qld 4001
To receive your discount, Council needs to receive payment on or before the due date. Allow time for mail delivery and processing.