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Report stormwater drain issues

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Report an issue with a stormwater drain or request additional drainage in your neighbourhood.

Types of stormwater drain issues you can report

You can:

  • report blocked or damaged drains or grates
  • request additional stormwater drains.
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Note

Council maintains stormwater drainage and infrastructure beyond property boundary lines.

Find out about stormwater drainage, runoff and pollution.

Report stormwater drain issues

Report stormwater drain issues using the online form.

What you need to provide
1 Issue details

Provide issue details such as:

  • the type of stormwater drain
  • the reason you're requesting more drainage
  • photos of the drain (optional).
2 Location details

Provide the location including street, suburb and postcode. 

3 Contact details (optional)
Provide contact details such as a name, phone number and email. 
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Note

  • If you submit an anonymous report, you won’t receive a reference number or be able to follow up on your report.
  • You can sign up to MyServices Brisbane to view, track and manage service requests. Learn more about these services.

Frequently asked questions

Property owners and Council share responsibility for stormwater drains in Brisbane. 

Property owners must:

  • make sure appropriate stormwater infrastructure is in place on their land
  • maintain the stormwater outlet leading to the point of discharge.

Council maintains stormwater drainage and infrastructure beyond property boundary lines.

Find out about stormwater drainage, runoff and pollution.

Yes, you should report building waste near stormwater drains. This includes materials such as concrete, soil and paint.

If these contaminants wash into the drainage system, they can pollute our waterways and cause property damage.

To manage these risks, building and construction sites often need to implement erosion and sediment control measures.

You can report stormwater drain issues online